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Author Topic: Testimonials  (Read 85586 times)

Offline MV Claire

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Testimonials
« on: September 30, 2010, 02:57:03 PM »
Many sites have a "testimonials" section.

We get quite a few very nice emails from people saying how pleased they are about our machines, spare parts we have supplied, or our service. I wanted to start to document one or two here. If you are happy with what we do, please tell us. We love to know!

If you are a social media user, we would also love to see your comments on one of our channels:

Manchester Vacs on Twitter
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Manchester Vacs on Trustpilot

We also have a five star rating on Trustpilot.




Below we will start to document some of the nice emails we receive from customers.


Quote
Hi
 
I just wanted to say thank you for the great service that I received this week after ordering a reconditioned dyson from your shop. I only made the order late on Monday evening and I received the dyson today so it was really fast, plus I rang to check a few details today and the gentleman that I spoke to was really friendly, helpful and polite. The dyson itself seems to be working perfectly and is very clean (and I love the colour which is a bonus!) Much better value than paying for a new model, I'll definately be recommending you to my friends!
 
Thanks again
 
Lisa

Offline MV Claire

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Re: Testimonials
« Reply #1 on: December 22, 2010, 02:52:06 PM »
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Hi Claire, All received, assembled and used - and we are absolutely delighted!
 
I'll be spreading the message to neighbours.
 
Our very best wishes for the future for you and ManchesterVacs,
 
Yours, one very happy Dyson DC01 user (from Essex).
 
John

Offline MV Claire

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Re: Testimonials
« Reply #2 on: December 22, 2010, 02:52:34 PM »
Quote
Hi,
 
I received my Dyson this morning, and just wanted to say thanks very much for your great service!  I whizzed round my flat quickly with it earlier and couldn't believe how much muck it picked up that my old Panasonic one didn't!  Haha
 
Thanks very much!
 
Daniel

Offline MV Claire

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Re: Testimonials
« Reply #3 on: December 22, 2010, 02:52:43 PM »
Quote
Hi guys

GREAT site. 

Such a relief to see that people are able to give all the info one needs on a
clear and friendly site without pushy ads etc congratulations.  Please pass
my compliments to your Webby ones.  They have sense.

Jackie

Offline MV Claire

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Re: Testimonials
« Reply #4 on: December 22, 2010, 02:53:06 PM »
This is a customer from the USA.

Quote
Dear Claire,
 
Sorry it has taken me so long to write to you, the parts (bin catch) arrived in perfect condition and it is working fine. Thank you so very much for your prompt reply with the new part and I will recommend you to several others that have broken Dyson vacs.
   
Thanks Again,
Fred B***

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Re: Testimonials
« Reply #5 on: March 01, 2011, 12:20:55 PM »
Quote
I have just ordered a Dyson DC07 cyclone top/handle (turquoise).  Well done you for providing this service and offering an alternative to having to buy next to the whole machine just for a small plastic handle that broke!  And also for recycling - we need to do more of this.

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Re: Testimonials
« Reply #6 on: March 01, 2011, 01:02:29 PM »
Quote
Vacuum ordered Friday tea-time and arrived Wednesday morning. It has just roared through my house like the beast it is. Thank you so much for the beautifully re-conditioned vacuum and for the prompt and courteous service.I shall recommend you for ever!
Thanks again
Chris


Offline MV Claire

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Re: Testimonials
« Reply #7 on: March 01, 2011, 01:04:12 PM »
This was a re-manufactured Dyson we sent to France:

Quote
The dyson arrived today. My wife especially was very impressed with the manner in which you fulfil your business obligations. lol. Me I am just glad that whinning has gone from my right ear.
Seriously though thanks for the excellent service. If I have the opportunity to recommend you to my friends I will
 
Best Regards
Terry

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Re: Testimonials
« Reply #8 on: March 04, 2011, 01:28:58 PM »
Quote
Hi

I have just fitted the replacement motor in my DC08 with your kit of a YDK motor and new rubber fan seal..  The old motor was a UDS1554CNA, which I understand is no longer available.

The hardest part was actually taking the vacuum apart, mine has hex head screws.  The old fan seal just popped out and the new one snapped in.  I was able reuse the motor mounting cone without needing to modify the lugs, it just clipped in.  The biggest concern was the wires and the connections, but these clipped together without any problems. 

The old motor had been throwing out big sparks and black powder.  The new one is only giving out a slight new rubber smell and running beautifully.

Paul R***

Offline DavidP

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Re: Testimonials
« Reply #9 on: March 17, 2011, 12:05:39 AM »
Our recon DC07 came in December during all that snow when all the couriers had delays.

I was impressed with your service from start to finish. Its three months later and it hasn't missed a beat yet. I have since bought parts for machines belonging to the family too. All painless. I also recommend you folks.   :icon_nod:

Offline MV Claire

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Re: Testimonials
« Reply #10 on: March 22, 2011, 01:56:11 PM »
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Hi, I wanted to say how pleased I am with the DC04 I ordered recently. I ordered the Dyson on the Wednesday evening and it was delivered on Monday, it was very securely packed. There was no instruction leaflet but that was easily downloaded off the internet. I dont know why I ever changed from my original Dyson DC01 - I bought a Hoover Hurricane, but it never came close and it broke down 2 months out of guarantee! I was really impressed with your service, I appreciated your 'no nonsense/honest' internet pages which were clear easy to understand and I will certainly have no hesitation in recommending you to friends.

Thanks again.

Mrs Norma A

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Re: Testimonials
« Reply #11 on: April 08, 2011, 03:20:29 AM »
One I received this evening:

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Just want to thank you and the staff for the quick response and very quick delivery. Mrs Dr***** well chuffed. Thanks.
Again highly recommended.

Offline MV Claire

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Re: Testimonials
« Reply #12 on: July 25, 2011, 06:00:01 PM »
Quote
Serviced my Dyson. Excellent customer service and my dyson is running better than ever. Excellent value for money - much cheaper than Dyson! :)

This is a testimonial from a customer who found us through a third party index site. The review can be seen on the original site >>here<<

Online MVacs

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Re: Testimonials
« Reply #13 on: July 31, 2011, 11:07:43 PM »
I received an email this evening from a lady asking advice about one of her other Dysons. She had just bought a reconditioned DC07 from us and her email began with this:

Quote
I have just received DC07 reconditioned cleaner from your company which I am delighted with.
It was to replace my DC01 (grey & turquoise- breast cancer model).

It is nice to get feedback like that from people I think.  :thumbsup:

Online MVacs

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Re: Testimonials
« Reply #14 on: August 08, 2011, 12:10:48 AM »
A gentleman in Spain was so pleased with our service, he offered to write a testimonial for this page.

Quote
Very many thanks for all your help and advice. It was the original DC08, so I needed the newer motor, and you provide the YDK and the conversion kit with the full explanation.

After you confirmed by phone that this was indeed the right part, everything was so easy. Payment by PayPal, and then delivery to Spain. It arrived within four days, and took less then 3 minutes to install. Very impressive all round, and my wife is also very pleased, which is what really matters! I would recommend you very highly to anyone.  Many thanks.

Peter MacLeod,
Finca la Guzmana
Ronda, Spain


Clicking the "2" below left, takes you to page two of our testimonials.



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