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Author Topic: Testimonials  (Read 214070 times)

Online MV Claire

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Re: Testimonials
« Reply #150 on: February 16, 2015, 12:02:21 pm »
We received this pleasant email today....
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I refer to this order for spares. I am highly delighted with the service I received from the detailed website, response to a question I had and the 24hr interval between placing an order and receiving it. The firms principals can be very proud of their firm. I would have no hesitation in recommending this firm to anyone looking for dyson vacuum parts. David.
 
Thank you again,

Online MVacs

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Re: Testimonials
« Reply #151 on: February 21, 2015, 09:54:58 pm »
We received this wonderful email today from a customer in the Netherlands:

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Thank you for the excellent service. My Dyson washing machine CR01 Memory blew the circuit breakers. With the help of your forum I suspected a defect heater element. It's not available anymore. But you promised me to try to get one. I offered to call you back, because I live in the Netherlands and it would cost you extra phone charge. But you told me not to worry and you called me the next day. A new one was not available, but you got a second hand one. For only twenty pound you would send it to me. I know the mail service from England to the Netherlands is slow, but after a week I received a very neat heater element with just a minimal residu of calcium. With the help of the recommended youtube film we changed the element and the Dyson is working as usual. Without your help I would have had to give up on my Dyson. It's very sad that they don't make them anymore. I've got the Dyson for 12 years now and I don't expect it will last another 12 years, but in the meantime I will enjoy the experience of the Dyson washing machine as long as it will serve me.
I'm very grateful for the service of you company to make that possible.

Kind regards and good luck with your company,
Gera de Graaf
The Hague
The Netherlands

Online MV Claire

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Re: Testimonials
« Reply #152 on: March 19, 2015, 11:23:54 am »
These wonderful comments came through today from one of our Australian customers.....
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Re: Order 9866

I wanted to just say a big thank you for the recent processing of my order.  I cannot get replacement parts for my very old Dyson easily and it makes it even harder as I live in Australia. I ordered a new wand on 8th March and just 10 days later it has just been delivered.  Your charges are very reasonable and I think this is an example of excellent service. My old battered machine is now usable again even if it has gone from light blue to yellow!!

Super stuff, I have shared your details with other ex-pats down here to spread the word about your great service. Please keep it up!

Kind regards

Dan

Online MVacs

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Re: Testimonials
« Reply #153 on: March 27, 2015, 08:31:12 pm »
A lady whose machine I diagnosed by email, and she then ordered the parts.

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Just wanted to say thank you so much for all your help parcel arrived Wednesday really quick and they have just done the job excellent we now have a fully functional dyson
Thanks again for all your help especially on a Sunday evening will definitely recommend you

Thanks
Lorraine

Online MVacs

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Re: Testimonials
« Reply #154 on: May 01, 2015, 08:11:22 pm »
A chap who emailed this evening.

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From: Nick J***

Re order no. 1****
Many thanks for a prompt delivery. The manual arrived 24 hours before the parts which I read that evening. Next morning my new motor arrived and in less than 3 hours I had the dyson working again. As your book said, a little fiddly but with patience and your manual a huge saving against buying a new vacuum. Many thanks again.

Online MV Claire

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Re: Testimonials
« Reply #155 on: May 11, 2015, 02:45:19 pm »
This lovely gentleman had this to say today.....
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Many thanks for the quickness that you sent my new part DC03 CLEANER HEAD
it has been fitted and I have hoovered up
I had searched for this part high and low I have included MANCHESTERVACS into my internet browser.
Yours sincerely
Philip V

PS 10/10 guys & galls plus many many GOLD STARS

Online MVacs

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Re: Testimonials
« Reply #156 on: June 03, 2015, 04:32:54 pm »
A nice testimonial from here on the forum today:

I had problems with my DC04 and was investigating on line possible problems, having found the answer then I had to get the spares, to sort the problem only 2 possible contenders and MV seemed the best for delivery, price etc so I ordered and everything arrived within a couple of days, wonderful. All parts fiitted and it is now working except trying to sort out back hose which does not seem to want to come off, still percivere and see what people on forum say.

Online MV Claire

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Re: Testimonials
« Reply #157 on: June 05, 2015, 11:31:26 am »
Another pleasant comment.....
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Thank you so much for your reponce I phonedup about this part and the lady on the phone was so helpfull and pleasant it was a pleasure to put my order in she was so nice and friendly I will deff use u again now I found you lol lol again thank you

Online MVacs

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Re: Testimonials
« Reply #158 on: July 16, 2015, 09:06:20 pm »
From a lady who bought a DC07 pink/lilac Clic machine from us:

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Hi
Just to let you know I received my Dyson 07 today and I m delighted with it. Pink and lilac my fave colours and it works beautifully. Lovely and clean , and a lovely smell coming from it ... l'd love to know what it is.Yes I can see someone had it before me, but you have done a fab job. Fab price and service. I shall certainly recommend..

Sue C***** Stoke on Trent

Online MVacs

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Re: Testimonials
« Reply #159 on: August 08, 2015, 02:09:45 pm »
I wanted to add a couple of screenshots of our reviews here from Facebook:





You can see others >>here<<.

Online MVacs

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Re: Testimonials
« Reply #160 on: September 10, 2015, 11:50:43 am »
Another satisfied customer......
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Hi Claire
Thanks for sending the Dyson crevice tool which fits perfectly on to the wand.  Just a quick note to say what a great service you provide, and how much I like my refurb DC14.  Thanks again.
Best regards
Jacqui

Online MVacs

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Re: Testimonials
« Reply #161 on: October 01, 2015, 11:15:15 pm »
A testimonial from one of our forum members this evening.........

Big thanks to the team at M-vacs, my order arrived today all present and correct and the rubber cup thingy to, enabled me to finish off 3 machines tonight.  ;D

Thanks Guys (and Gal's) :bow:


PS. The turbo brush is brilliant value for the money  :thumbsup: I recommend those if you have a cylinder machine with a missing or broken head



Online MVacs

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Re: Testimonials
« Reply #162 on: October 16, 2015, 10:47:25 am »
Nice to get feedback like this.....
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This is more of a 'thank you' than an enquiry. Using your excellent website and some of the information in your forum, I was able to select the parts I needed and gain the know-how and confidence to replace the yoke cable assembly in a DC40.
I was asked to 'have a look' at the machine by a colleague of my wife's, who's boyfriend had deconstructed it into its component parts and promptly given up.
So, armed with the knowledge and spare parts from yourselves and a bit of common sense, I managed to rebuild the machine and replace the yoke cable (which actually would have only required removing five screws, two covers and a bracket?! (hindsight is great, isn't it?!).
The machine now works perfectly and is so good I nearly lost my slippers, plus the owner was delighted to the point of being moved to tears!
You might think me writing to you is a bit daft, but I just wanted to say 'thank you' and say that it's businesses such as yours that allow people to make cost effective DIY repairs, at reasonable prices and make use of the excellent source of information contained in your forum. Well done!!!
Thanks again. Richard

Online MV Claire

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Re: Testimonials
« Reply #163 on: November 05, 2015, 02:53:49 pm »
We come across some characters!....
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Hello Manchester Vacs

Firstly I just want to say I won't hold it against you been from wrong't side ot Pennines. No, instead what I shall do is give you a hearty thumbs up for your advice and service. Here in North Yorkshire where it doesn't rain half as much as in Lancashire and bods don't have t' fly backuds t' keep muck owt un ther eyes, we appreciate a good old honest, down to earth business.

Keep upt good work
Gary

Online MV Claire

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Re: Testimonials
« Reply #164 on: November 12, 2015, 01:55:32 pm »
Another satisfied customer.....
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Just want to say a big thank you for the excellent service I have received from your company. Placed my order on Saturday 7th November and it arrive this morning.
Many thanks.
Barbara

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