Hi, hope someone can help with this. I'll try to be as complete in my info as possible.
The filter side cover of the ball fell off and will not stay on when put back. In the instructions for getting to the filter it says turn the centre 'knob' until the side can taken off, then when done turn it the other way until it clicks but my centre 'knob' doesn't engage with anything, you can turn it 'till the cows come home and it will never click.
Inside the cover it looks like this...
and inside the vacuum where the 'spike' goes into looks like this...
It's as if I'm a bit missing or something.
If I put the dc41 in its unlocked position where it would be if you were using it then the side will slot back in, but it falls off again straight away. Nothing is clipping together to hold it on .
Any ideas, I'm at a loss.
Thanks for your time folks.