Dyson Forum - Dyson Advice - Dyson Discussion Board - Dyson Talk

Administrative => Site Index, Useful Information, Administrative Issues & Site Announcements => Topic started by: MV Claire on September 30, 2010, 02:57:03 PM

Title: Testimonials
Post by: MV Claire on September 30, 2010, 02:57:03 PM
Many sites have a "testimonials" section.

We get quite a few very nice emails from people saying how pleased they are about our machines, spare parts we have supplied, or our service. I wanted to start to document one or two here. If you are happy with what we do, please tell us. We love to know!

If you are a social media user, we would also love to see your comments on one of our channels:

Manchester Vacs on Twitter (https://twitter.com/ManchesterVacs)
Manchester Vacs on Facebook (https://www.facebook.com/manchestervacs)
Manchester Vacs on Pinterest (http://www.pinterest.com/manchestervacs/)
Manchester Vacs on Google+ (https://plus.google.com/100307788679767798901/posts)
Manchester Vacs on Trustpilot (https://uk.trustpilot.com/evaluate/manchestervacs.co.uk)

We also have a five star rating on Trustpilot.

[attachimg=1]


Below we will start to document some of the nice emails we receive from customers.


Quote
Hi
 
I just wanted to say thank you for the great service that I received this week after ordering a reconditioned dyson from your shop. I only made the order late on Monday evening and I received the dyson today so it was really fast, plus I rang to check a few details today and the gentleman that I spoke to was really friendly, helpful and polite. The dyson itself seems to be working perfectly and is very clean (and I love the colour which is a bonus!) Much better value than paying for a new model, I'll definately be recommending you to my friends!
 
Thanks again
 
Lisa
Title: Re: Testimonials
Post by: MV Claire on December 22, 2010, 02:52:06 PM
Quote
Hi Claire, All received, assembled and used - and we are absolutely delighted!
 
I'll be spreading the message to neighbours.
 
Our very best wishes for the future for you and ManchesterVacs,
 
Yours, one very happy Dyson DC01 user (from Essex).
 
John
Title: Re: Testimonials
Post by: MV Claire on December 22, 2010, 02:52:34 PM
Quote
Hi,
 
I received my Dyson this morning, and just wanted to say thanks very much for your great service!  I whizzed round my flat quickly with it earlier and couldn't believe how much muck it picked up that my old Panasonic one didn't!  Haha
 
Thanks very much!
 
Daniel
Title: Re: Testimonials
Post by: MV Claire on December 22, 2010, 02:52:43 PM
Quote
Hi guys

GREAT site. 

Such a relief to see that people are able to give all the info one needs on a
clear and friendly site without pushy ads etc congratulations.  Please pass
my compliments to your Webby ones.  They have sense.

Jackie
Title: Re: Testimonials
Post by: MV Claire on December 22, 2010, 02:53:06 PM
This is a customer from the USA.

Quote
Dear Claire,
 
Sorry it has taken me so long to write to you, the parts (bin catch) arrived in perfect condition and it is working fine. Thank you so very much for your prompt reply with the new part and I will recommend you to several others that have broken Dyson vacs.
   
Thanks Again,
Fred B***
Title: Re: Testimonials
Post by: MV Claire on March 01, 2011, 12:20:55 PM
Quote
I have just ordered a Dyson DC07 cyclone top/handle (turquoise).  Well done you for providing this service and offering an alternative to having to buy next to the whole machine just for a small plastic handle that broke!  And also for recycling - we need to do more of this.
Title: Re: Testimonials
Post by: MV Claire on March 01, 2011, 01:02:29 PM
Quote
Vacuum ordered Friday tea-time and arrived Wednesday morning. It has just roared through my house like the beast it is. Thank you so much for the beautifully re-conditioned vacuum and for the prompt and courteous service.I shall recommend you for ever!
Thanks again
Chris

Title: Re: Testimonials
Post by: MV Claire on March 01, 2011, 01:04:12 PM
This was a re-manufactured Dyson we sent to France:

Quote
The dyson arrived today. My wife especially was very impressed with the manner in which you fulfil your business obligations. lol. Me I am just glad that whinning has gone from my right ear.
Seriously though thanks for the excellent service. If I have the opportunity to recommend you to my friends I will
 
Best Regards
Terry
Title: Re: Testimonials
Post by: MV Claire on March 04, 2011, 01:28:58 PM
Quote
Hi

I have just fitted the replacement motor in my DC08 with your kit of a YDK motor and new rubber fan seal..  The old motor was a UDS1554CNA, which I understand is no longer available.

The hardest part was actually taking the vacuum apart, mine has hex head screws.  The old fan seal just popped out and the new one snapped in.  I was able reuse the motor mounting cone without needing to modify the lugs, it just clipped in.  The biggest concern was the wires and the connections, but these clipped together without any problems. 

The old motor had been throwing out big sparks and black powder.  The new one is only giving out a slight new rubber smell and running beautifully.

Paul R***
Title: Re: Testimonials
Post by: DavidP on March 17, 2011, 12:05:39 AM
Our recon DC07 came in December during all that snow when all the couriers had delays.

I was impressed with your service from start to finish. Its three months later and it hasn't missed a beat yet. I have since bought parts for machines belonging to the family too. All painless. I also recommend you folks.   :icon_nod:
Title: Re: Testimonials
Post by: MV Claire on March 22, 2011, 01:56:11 PM
Quote
Hi, I wanted to say how pleased I am with the DC04 I ordered recently. I ordered the Dyson on the Wednesday evening and it was delivered on Monday, it was very securely packed. There was no instruction leaflet but that was easily downloaded off the internet. I dont know why I ever changed from my original Dyson DC01 - I bought a Hoover Hurricane, but it never came close and it broke down 2 months out of guarantee! I was really impressed with your service, I appreciated your 'no nonsense/honest' internet pages which were clear easy to understand and I will certainly have no hesitation in recommending you to friends.

Thanks again.

Mrs Norma A
Title: Re: Testimonials
Post by: MVacs on April 08, 2011, 03:20:29 AM
One I received this evening:

Quote
Just want to thank you and the staff for the quick response and very quick delivery. Mrs Dr***** well chuffed. Thanks.
Again highly recommended.
Title: Re: Testimonials
Post by: MV Claire on July 25, 2011, 06:00:01 PM
Quote
Serviced my Dyson. Excellent customer service and my dyson is running better than ever. Excellent value for money - much cheaper than Dyson! :)

This is a testimonial from a customer who found us through a third party index site. The review can be seen on the original site >>here<< (http://www.freeindex.co.uk/li.htm?na=fThRlNsGbBsG&ds=mqsdmq&pg=reviews)
Title: Re: Testimonials
Post by: MVacs on July 31, 2011, 11:07:43 PM
I received an email this evening from a lady asking advice about one of her other Dysons. She had just bought a reconditioned DC07 from us and her email began with this:

Quote
I have just received DC07 reconditioned cleaner from your company which I am delighted with.
It was to replace my DC01 (grey & turquoise- breast cancer model).

It is nice to get feedback like that from people I think.  :thumbsup:
Title: Re: Testimonials
Post by: MVacs on August 08, 2011, 12:10:48 AM
A gentleman in Spain was so pleased with our service, he offered to write a testimonial for this page.

Quote
Very many thanks for all your help and advice. It was the original DC08, so I needed the newer motor, and you provide the YDK and the conversion kit with the full explanation.

After you confirmed by phone that this was indeed the right part, everything was so easy. Payment by PayPal, and then delivery to Spain. It arrived within four days, and took less then 3 minutes to install. Very impressive all round, and my wife is also very pleased, which is what really matters! I would recommend you very highly to anyone.  Many thanks.

Peter MacLeod,
Finca la Guzmana
Ronda, Spain


Clicking the "2" below left, takes you to page two of our testimonials.

[attachimg=1]
Title: Re: Testimonials
Post by: Dyson Tech on August 17, 2011, 02:12:37 AM
From an email I got this evening about a machine I built:

Quote
Good afternoon,
I would like to thank you for your prompt service.
I ordered a Dyson with you on Saturday and it has been delivered today.
I would certainly recommend you to others.

Yours sincerely
Sharon L***
Title: Re: Testimonials
Post by: MVacs on August 24, 2011, 07:05:32 PM
This was a parts order sent to Jersey.

Quote
Thank you for your very prompt delivery, received today and my vac is now fine.


Good service, especially as we are in the Channel Islands and have very little choice.


Thanks again.
Title: Re: Testimonials
Post by: MVacs on September 18, 2011, 11:38:55 PM
Quote
Bought a used DCO3 motor from you a little while ago. Have to say I was a bit apprehensive wondering what condition it would be in but I was totally impressed. Hardly any scoring on the armature at all, almost as new. Excellent and many thanks.

Geoff
Title: Re: Testimonials
Post by: MV Claire on September 19, 2011, 02:43:28 PM
Quote
Hi

Just wanted to say many thanks for such a prompt service - ordered motor on Sat and received this morning. My Dyson is now alive again..!!

Kind regards, Mark
 
Title: Re: Testimonials
Post by: MV Claire on September 29, 2011, 03:37:30 PM
Quote
I just wanted to say thank you for the work you did on my Dyson 04 which I collected today.

Not only is it no longer scratching the floor but it is picking up much better, and it is clean and sweet smelling too!

Many thanks

Fiona J***
Title: Re: Testimonials
Post by: MV Claire on November 18, 2011, 01:11:00 PM
Quote
Dear Claire,
 
I just wanted to say a big thank you for the excellent and professional service you provided me on Tuesday 15th November 2011 for my Dyson Dc02 machine. I called Dyson direct and they told me that they dont supply parts for these machines anymore because its not cost effective for them. I then found you and you advised of another motor that will fit. I ordered one on Tuesday and got it on Thursday 17th November 2011 as promised. I also received a phone call from you to check if i had received it. No other company will do this, i think these was very good service.
 
When i opened the motor i realised the wiring was different from the old motor, so i called and spoke to your Technician Dave and he was quick to solve the problem for me. I fitted the motor in no time and my Dyson is working better than before. Overall a very happy customer courtesy of Manchester Vacs. Thank you once again guys will definitely recommend you.
 
Kindest of regards,
 
Mohammed from Birmingham

Title: Re: Testimonials
Post by: MVacs on November 25, 2011, 06:44:22 PM
Quote
Many thanks goods received.
We had a little hiccup with the original order, but you
have more than compensated for the delay.
In fact your customer service is outstanding.

Cedric B
Title: Re: Testimonials
Post by: MV Claire on December 12, 2011, 02:12:56 PM
This was a Panasonic motor conversion kit sent to Australia:

Quote
Received the FEDEX delivery today, Installed the unit into my vac, and I'm away again.
Thank you very much for your help. I've given my DC05 a new life, and i know now i can replace the motor in the future with the cheaper more available motor.
Title: Re: Testimonials
Post by: MV Claire on December 12, 2011, 02:15:24 PM
Happy ending  ;)

I have now fitted the Motor and a new hepa filter both supplied by Manchester Vacs and it is like having a new vacuum..... one that has a few bumps and scratches it is true but one that does the job better than before. 

Thanks to MVacs for support, quality parts and complimentary soleplate wheels.

Lovemydyson
Title: Re: Testimonials
Post by: MV Claire on December 16, 2011, 12:00:51 PM
Another happy customer...

Quote

Many thanks for an excellent service. We have 5 Dysons in the family and I will not go anywhere else for spares.

 
Clive

Title: Re: Testimonials
Post by: MV Claire on December 24, 2011, 04:08:19 PM
Another happy customer.....

Quote
Hi,

Just to thank you for the great service I received when ordering a new wand for my Dyson DC01. I received the goods very promptly  and in time to vac up all the pine needles from the tree.

Thanks for your very rapid service.

Mrs  W
Title: Re: Testimonials
Post by: MVacs on January 04, 2012, 11:11:52 PM
Another happy client.....

Quote
Hi

I would just like to say a huge thank you for providing a great service. The Dyson I ordered arrived promptly. I have already recommended you to others.

Hope 2012 is a good year for you all.

Many Thanks

D*** Bingham
Title: Re: Testimonials
Post by: MV Claire on January 09, 2012, 03:29:26 PM
Another happy customer...
Quote
Thanks Claire, I’m really impressed with your customer service! You’ve been brilliant. Mrs N.

Title: Re: Testimonials
Post by: MV Claire on January 10, 2012, 12:33:34 PM
Another happy customer.....

Quote
I would just like to say thankyou for the excellent service you provided .

The parts arrived very quickly and i would not hesitate to recomend your company to anyone else and i will be ordering from you again in the very near future .

Yours Graham s*
Title: Re: Testimonials
Post by: MV Claire on January 10, 2012, 12:37:30 PM
Another happy customer.....

Quote
Received part today. Thank you for the excellent service.
 
Anne P*
 

Clicking the "3" below left, takes you to page three of our testimonials.

[attachimg=1]
Title: Re: Testimonials
Post by: MV Claire on January 26, 2012, 12:33:21 PM
Another happy customer.....

Quote
Received replacement hose this afternoon just a couple of days after ordering on line, took 30 secs to fit and everything works as new. Absolutely first class service. Well done.
Thanks
Mr. B
Title: Re: Testimonials
Post by: MV Claire on January 26, 2012, 03:49:55 PM
This gentleman ordered a DC08 motor conversion kit......

Quote
Received at lunchtime today, installed & working a dream.

Thank you for a speedy/reliable service.

Cheers!...Gordon
Title: Re: Testimonials
Post by: MV Claire on February 02, 2012, 12:28:14 PM
This is an order recently sent to Greece....
Quote
Hello Claire – just to say many thanks for the excellent service that Manchester Vacs have given us – parts arrived safely yesterday and the old Dyson is back on top form!!

Regards Chris B.

Title: Re: Testimonials
Post by: MV Claire on February 09, 2012, 03:59:30 PM
Quote
Just a note to thank you for your prompt and very efficient service. Taken delivery of a reconditioned Dyson this morning and vey happy with performance. Would have no hesitation in recommending your company to family and friends.
Thank you very much.
Mrs C
Title: Re: Testimonials
Post by: MV Claire on February 17, 2012, 11:59:56 AM
Another happy customer...
Quote
Dear Manchester Vacs
 
Thank you very much.  The Bin insert arrived Wednesday morning.  Superb service from you all,
 
Best wishes,
 
John
 
Title: Re: Testimonials
Post by: MV Claire on February 17, 2012, 12:07:36 PM
Quote
Hi Claire,
 
My Dyson arrived last night!
I have tried and tested it and its great.
Thanks for your help, patience and assistance in sorting out everything!
 
Regards
 
Carol
 
Title: Re: Testimonials
Post by: MV Claire on February 21, 2012, 12:22:02 PM
Quote
Received with thanks. Item is perfect and I'm very impressed with it and your service. I'll be coming back to you for future parts!
Title: Re: Testimonials
Post by: MVOlga on February 29, 2012, 08:33:07 PM
Quote
Hello,

Wow!! What incredible service!  Everything arrived this morning safe and sound.

A HUGE thankyou .

Kind regards,

Diana D*****

It is so nice that people take the time to send us emails like this!
Title: Re: Testimonials
Post by: MV Claire on March 15, 2012, 03:00:11 PM
This was a reconditioned Dyson we recently sent to Portugal:

Quote
Just wanted to write and say thank you for my reconditioned Dyson DC14; it is great and pretty too.

I think the service you have given is excellent.

Christina T***
Calcada
Portugal
Title: Re: Testimonials
Post by: MV Claire on April 03, 2012, 02:40:53 PM
Another happy customer........

Quote
Dear Sir/Madam

I just wished to thank you for the good customer service I received with this order. The ordering process was easy, and delivery was prompt, although I was very surprised to have it delivered sunday morning (I thought it an April fools!!). Motor is now fitted and have a functioning Dyson again.

Many thanks, and I will definitly use your services again when required.

Regards

Mark B***
Title: Re: Testimonials
Post by: paigetheoracle on April 18, 2012, 10:33:05 AM
I would just like to thank Manchester Vacs, for sending out a replacement hose, when the cuff became separated from it and stuck in the wand (Thank you Dyson for telling me how to get it out again!).  They did this despite me and my wife's overconfident shredding of the invoice because we assumed as it wasn't electrically nothing could go wrong with it (big mistake but the company came through for us anyway, which says a lot for customer services in a world getting pretty rude to the people it's supposed to be helping (Mostly shops where Tracey is talking to Sharon and thinks customers are rude for interrupting their conversation).
Title: Re: Testimonials
Post by: MV Claire on April 27, 2012, 02:22:39 PM
Another happy customer....

Quote
I just wanted to say a very big 'thanks' for the book on my Dyson.   It arrived earlier today and I've just had a quick look and I've already spotted a few little gems on how to sort out the poor suction with my machine.  Thanks again, this book looks like exactly what I was after and I also appreciate the prompt service, regards,


David
Canberra, Australia
Title: Re: Testimonials
Post by: MVacs on May 11, 2012, 01:28:59 AM
This was a pattern cyclone top we sent for a DC07:

Quote
I received the spare this morning. It was easy to fit and it works well.
Thanks for your prompt service.

                     Regards. Martin B********
Title: Re: Testimonials
Post by: MVOlga on May 14, 2012, 01:42:28 AM
A gentleman who bought a DC07 workshop manual and some DC01 spare parts:

Quote
DC01 Parts and DC07 repair manual all received safely thanks.

My old blue DC01 that was sitting in the garage for spares is now resurrected and working well.  My wife prefers it to the DC07 because it's so much lighter.  Maybe I won't have to do all the vacuuming from now on!

Thanks again.

Regards, Bob.
Title: Re: Testimonials
Post by: MV Claire on June 07, 2012, 05:25:17 PM
Quote
Hi all,

Just a quick thank you for your great service and great products.

Keep up the good work

I will use you again and recommend your company to my staff and friends

Thanks again

Mell

Clicking the "4" below left, takes you to page four of our testimonials.

[attachimg=1]
Title: Re: Testimonials
Post by: MVacs on June 08, 2012, 02:04:30 AM
An email we received tonight:

Quote
Hi just seen your video on U tube,

Fantastic ur in the wrong job, it made me smile with its simplicity.

And the lady at the end just topped it off.

If I ever need any spares I will definitely come to you

Very big well done

Peter
Title: Re: Testimonials
Post by: MV Claire on June 16, 2012, 04:56:21 PM
And here is another happy customer...
Quote
Many thanks for your excellent service. The local Dyson dealer said that it could not be replaced. However you have proved him wrong and it now works better than when we first bought it.

Once again many thanks

Bob
Solihull
Title: Re: Testimonials
Post by: MV Claire on June 23, 2012, 12:35:49 PM
A lady sent this email today...
Quote
Brilliant service - received my Dyson toolkit this morning!  Very pleased, thank you.
Regards
Joan
Title: Re: Testimonials
Post by: MV Claire on June 30, 2012, 12:29:27 PM
An email we received last night from a customer in France...
Quote

Motor received and fitted to Dyson; working perfectly again.
Great service from you at ManchesterVacs! Many thanks, Remy.... France
Title: Re: Testimonials
Post by: MV Claire on July 02, 2012, 02:27:28 PM
I think this guy is chuffed!
Quote
Received Today guys,

TOP CLASS SERVICE   VERY EFFICIENT

What can I say except thank you very much and I hope you business goes from strength to strength, you deserve it

 

Pete
Title: Re: Testimonials
Post by: MVacs on July 03, 2012, 01:25:33 AM
I think this guy is chuffed!

Our non UK clients may not know what 'chuffed' means.

Here is a definition: http://www.urbandictionary.com/define.php?term=chuffed

 ;D
Title: Re: Testimonials
Post by: MV Claire on July 09, 2012, 12:24:24 PM
This email came this morning..
Quote
My order arrived this morning and my Dyson is now as good as new again.
Many thanks for excellent service.
Best regards
Chris.
Title: Re: Testimonials
Post by: MV Claire on July 23, 2012, 01:30:50 PM
We sent a motor to New Zealand...
Quote
Hi De Hi Claire

New parts recieved this moring awsome service

Many thanks

Richard
Title: Re: Testimonials
Post by: Dyson Tech on August 20, 2012, 03:05:53 PM
A lady from Co Cork sent this today...
Quote
Hi Claire


Package arrived this morning -
Thank you for a great service


Cheers
Jayne McGonigal
Title: Re: Testimonials
Post by: MVacs on August 21, 2012, 03:38:20 PM
A gentleman who bought a Dyson vac from us and had it delivered to Isle of Skye sent us this today....
Quote
We got it thanks - brilliant hoover great suction!!
Title: Re: Testimonials
Post by: MVacs on August 23, 2012, 05:52:27 PM
Another happy customer.....
Quote
Dear sir
 
I have just received my reconditioned red /silver Dyson.May I congratulate you on a wonderful delivery service! Sooooo quick and efficient!At the time it was delivered my two granddaughters were at my house so I did a "test" run and was I pleased !!!! Also it was very well packaged and arrived safe and sound !! I would certainly recommend your product and the service I received. Thanks again Michele.   ( the lady I spoke to on the phone was exceptionally helpful too ) !!!!
Title: Re: Testimonials
Post by: MVacs on August 24, 2012, 05:33:26 PM
Its nice to be appreciated.................
Quote
Claire,


Thanks for the very efficient way you've dealt with my request for ordering obscure DC03 parts.  I'm very grateful.


Peter
Title: Re: Testimonials
Post by: MV Claire on September 08, 2012, 11:51:26 AM
We recevied this lovely email today.....
Quote
Hi All,


Just wanted to say thanks for the superb job you did on the remanufactured DC07. It arrived a couple of days ago but I've only just had the chance to use it for the first time today. Everything is absolutely spot-on, and I really appreciate your help in finding the exact model I wanted.


Have already recommended you to my next door neighbour, and my mother is looking to retire her old DC04 so I'll be sure to pass your details onto her too.


Thanks again everyone,


Kirk
Title: Re: Testimonials
Post by: MV Claire on September 11, 2012, 04:17:40 PM
Some interesting comments received today....
Quote
Dear Manchester Vacs,

I recently ordered a switch removal tool, as my DC04 cable had fractured at the switch unit. It turned out to be wider than the groove in my model, so getting the switch out was tricky.  Maybe I have an older model (it has the 4 bladed switch unit).  Anyway I fixed the cable, and before I put the switch back I carved the groove a little wider, so it won't be a problem if I ever had to get in there again!  Thanks for your excellent service and helpful website - I never realised you can literally build a Dyson from spare parts, just like a Morris Minor!

Regards,

David
Title: Re: Testimonials
Post by: bhart on September 12, 2012, 01:22:29 PM
I ordered a new brush bar for my DC01 and when fitted it made a terrible noise. I investigated and came to the conclusion the bearing on one side was loose in the housing and consequently rattling around. I phoned Man Vacs who changed it immediately with no hassle. Thank you, it's good to deal with a reputable company online,  I will be using you in the future.
Title: Re: Testimonials
Post by: MV Claire on September 13, 2012, 03:53:51 PM
A gentleman from the Scottish Borders recently ordered a DC05 motor from us which we sent by courier and was seemingly pleased with the way we dealt with him......
Quote
Excellent service,thank you.
Title: Re: Testimonials
Post by: MV Claire on October 19, 2012, 02:30:29 PM
Despite a hiccup with the couriers in this instance, here is what our customer had to say.......

Quote

Hi Claire,

Thanks for the excellent service you have given. I am sure this episode is not typical of the carrier, and your response has been beyond reproach. I propose to consider this issue closed at my end and will be happy to recommend you to my friends and do more business with you in future.

Many thanks and         

Best regards

Bob
Title: Re: Testimonials
Post by: MVOlga on October 27, 2012, 07:26:07 PM
Part of an email from today.

Quote
Also wanted to say how impressed I am with how the DC04 works - makes me realise just how feeble our old one had become!
 
all the best,
 
Dominic
Title: Re: Testimonials
Post by: MV Claire on October 29, 2012, 12:46:25 PM
We sent out a DC04 clutch assembly to this customer....
Quote
Many thanks

All installed and I compliment you on excellent service

Regards
Graham
Title: Re: Testimonials
Post by: MV Claire on October 29, 2012, 12:49:50 PM
We sent a used DC01 Ametek motor to this customer who sent us an email today...
Quote
Dear Sirs,

 

On Thursday I ordered from you a motor (Order ref  RC.... ).

 

Having had e-mail notification from Parcel2go that it would be shipped on 29th I was delighted to receive it yesterday. 

 

I have now fitted it, (putting the DC01 back together was like doing a 3D jigsaw !), and the vac is back to normal; thank you for your excellent service. Regards Roger
Title: Re: Testimonials
Post by: MV Claire on November 09, 2012, 01:39:11 PM
An email received today from a gentleman in Chepstow:
Quote
Sir,
 
I ordered 2 reconditioned Dyson 04's from you. They arrived very well packed and are both quite excellent.  Why would anyone pay the extra for a new machine when they can purchase such a first class unit from you.
 
Very many thanks from a very satisfied customer.
 
Regards,
 
Chris
Title: Re: Testimonials
Post by: MVacs on December 08, 2012, 02:57:16 PM
A gentleman who visited our shop and wrote this on the forum yesterday:

Just to let others who do repairs to their Dysons that Manchester Vacs could not be more helpful if you call on them as I did with my rather decrepit DC01! The only repair needed in 15 years was to the power cable but now the top of the wand had broken to the extent that it could not hold tools and the back hose was split in a number of places reducing suction. After a bit of hunting used but serviceable items were found and fitted at reasonable cost. Having found Manchester Vacs I think our tough old DC01 will be with us for a few more years!
Title: Re: Testimonials
Post by: MVacs on December 19, 2012, 11:43:50 PM
A gentleman who received a DC01 motor from us this week.

Quote
Hi there

Just a quick note to say a big thank you for sending the DC01
motor so fast.
It arrived first thing on Monday morning.
It will give
something more to do over the Christmas as opposed to present packing
and eating.

Thank you once again and have a Great Christmas and
Prosperous New Year.

Roger S******
Title: Re: Testimonials
Post by: MV Claire on January 03, 2013, 02:30:15 PM
This is what Michael had to say from South Yorkshire....
Quote
Hi,


I bought the below from you guys & it came today - Dyson had to go around Xmas / New Year!!


Fitted it today (Dyson DC14) following an online video, vac works great, I'll definitely keep you in mind when it comes to service/repair/refurb of future Dysons.


Thanks for the pre-sales phone advice too, great service.
Title: Re: Testimonials
Post by: MV Claire on January 25, 2013, 12:47:39 PM
Another satisfied customer...

Quote
just wanted to thank you for your service. the bin latch on my Dyson was broken. i phoned Dyson to get a new latch and they told me it was an integral part of the cyclone.  I told them that was ridiculous as i had the part in my hand.
 
I looked all over the net and came across you. Looked on your DC04 parts list and to my surprise there was the part. I could not believe how quick it came. I will definitely come to you for any spares that i need for my dysons and
 
 recommend you to others.
 
regards
 
Ian
Title: Re: Testimonials
Post by: MV Claire on February 07, 2013, 03:11:17 PM
Nice to get feedback...
Quote
Thanks for my Dyson part; excellent service again.

Richard
Title: Re: Testimonials
Post by: MVacs on February 27, 2013, 11:39:26 PM
An email we received today:

Quote
To all the guys at Manchester Vacs

 

I have just taken delivery of my DC07 which I ordered on Monday. What a fast and efficient service you have provided.

The DC07 (for a refurbished) is in excellent condition and works. I have a DC07 Animal and is dying (new motor needed) which I bought new in March 2002. I wanted another DC07 so that I could use my tools with and also one that I’m familiar with.

Once again, many thanks to you all.

 

Mrs L Ship (Lincoln)

Title: Re: Testimonials
Post by: markrock on March 02, 2013, 05:52:51 PM
Quick note to Manchester Vacs
Thank you for the promt delivery it came today (the brush and belt tools)

Thank you I will be back as I am about to refurb my daughters dc04

All the best Mark
Title: Re: Testimonials
Post by: MVacs on March 02, 2013, 08:54:42 PM
Quick note to Manchester Vacs
Thank you for the promt delivery it came today (the brush and belt tools)

Thank you I will be back as I am about to refurb my daughters dc04

All the best Mark

Thanks for the feedback Mark, I moved it to our testimonial topic.  :thumbsup:

Welcome to the site!  :tiphat:
Title: Re: Testimonials
Post by: MV Claire on March 07, 2013, 04:05:30 PM
This was sent to us today....
Quote
People are very quick to moan but your service is 1st class and the Dyson is a dream. Thank you.
Title: Re: Testimonials
Post by: MV Claire on March 16, 2013, 05:22:34 PM
A lady who recently ordered a DC25 vacuum cleaner and had it delivered to the Scottish Highlands...
Quote
Hello,
Received Dyson today many thanks for your prompt delivery. Dyson is picking up my pet hair no bother at all, thanks again.
Regards Jill
Title: Re: Testimonials
Post by: MV Claire on March 21, 2013, 02:58:17 PM
An email we received today....
Quote
Hi Claire,

 

Just to let you know I received the filter (and the spring) today. Also, to say thanks for sorting this out so quickly and especially the spring. Brilliant customer service and very much appreciated.

 

I would certainly recommend your company.

 

Regards

 

Henry
Title: Re: Testimonials
Post by: MV Claire on March 22, 2013, 12:49:33 PM
We really appreciate feedback...
Quote
Dear Manchester Vacs,
 
I am very pleased with the parts and service I received from yourselves recently. You are always a little reluctant to use a new company on the internet but I think I made the right choice.  The vacuum cleaner has now been restored to "as new" suction efficiency which has made the wife happy and if she's happy I'm happy.
 
Thanks again H in Warwickshire
Title: Re: Testimonials
Post by: MV Claire on March 28, 2013, 05:31:24 PM
Glad all worked out well here......

Quote
Dear Manchester Vacs
Just to let you know that the order below has been received this morning and the part swiftly fitted onto the vacuum.....shame it's such a nightmare to fit the new belts as always.
I noticed your tool in the parts list but as mine has no clutch it wouldn't be relevant, so I'll carry on improvising with various assorted implements out of the kitchen drawer!! Everyone else in the house goes out when I change a belt, can't imagine why...
Vacuumed all round now, soooooo pleased.
 
Now I've been able to get that part (a brand new part wouldn't have made economic sense as many other parts are showing wear) I might even go rash whilst we wait for Spring and treat it to a new brush bar and underplate-thingy at some point!
Many thanks
Roz
 
Glad I found your website!
Title: Re: Testimonials
Post by: Dyson Tech on April 11, 2013, 02:36:28 PM
This is what an lady called Julia sent us today:

Quote
To all at Manchestervacs
 
I have ordered spare parts from you (sometimes ordered twice by mistake)
but it was sorted out very easily by 1 phone call to Claire
the items came very quickly and were great
i have just received a reconditioned dyson dc07
which i am very pleased with
it was ordered Saturday and delivered Tuesday excellent service
i have already recommended you to friends who have dysons
thanks
Julia from (Telford) 
Title: Re: Testimonials
Post by: MVacs on April 17, 2013, 02:16:57 PM
A comment from elsewhere on the forums today:

While we're here... I can recommend the spares service from Manchester Vacs.  I sent them a long list of parts to rejuvenate the DC-01 and they packaged it all and sent over to me in Hong Kong.  Shame I didn't order a new switch, which went pop a week after!  Next job...
Title: Re: Testimonials
Post by: MV Claire on April 19, 2013, 01:56:23 PM
A gentleman who recently had a motor delivered to Malaysia had to this to say.....
Quote
Hello Claire
 
The motor arrived yesterday, I put it in today, thanks to your great instructions on your website, and our Dyson is back in business.
 
Thank you very much for all your help.
 
Best Regards,
 
Eckardt
Title: Re: Testimonials
Post by: MV Claire on May 09, 2013, 12:53:25 PM
A customer who received a DC24 Reconditioned vacuum cleaner had this to say today.
Quote
Hi there


Hoover received today, first class delivery. I've been all round the house with it, it's fab so far.


Thank you very much
Kind regards Diane
...
Title: Re: Testimonials
Post by: MV Claire on May 10, 2013, 01:00:48 PM
A gentleman from New Zealand ordered a Dyson tool and received it in less than a week!...
Quote
Hi Claire
 
Received belt removal tool, thank you and Dyson is working like a new machine.
 
Best Regards
 
Keith :tiphat:
Title: Re: Testimonials
Post by: MV Claire on May 16, 2013, 02:49:10 PM
Another happy customer who took time to give us feedback....
Quote
Just wanted to say a big thank you!!  The motor on my 11 year old DC08
finally packed up.  Searching online for a replacement was difficult (as the
original Matsushita/Panasonic/UDS1554CNA is no longer made).  Then came
across your conversion kit with the YDK and new rubber seal).  Ordered and
arrived within 48 hours!  Fitted in perfectly in less than 15 mins.  Now
have Dyson running as good as new!!  Absolute result!! Saved me the £300
quid of a new one.  Result!!  Thanks again.  Brilliant service.

Cheers
Matt
Title: Re: Testimonials
Post by: MV Claire on May 23, 2013, 02:03:36 PM
This is what Richard had to say....
Quote
No query, just to thank you very much for the quick delivery of this order. You saved me £79.00 on an official Dyson service, all for the sake of a 99p switch and a couple of hours of effort on my part.

Brilliant service, I will be back if something else breaks!

Best regards

Richard
Title: Re: Testimonials
Post by: MV Claire on June 03, 2013, 02:48:44 PM
Here is a testimonial a customer put on Twitter:

[attachimg=1]
Title: Re: Testimonials
Post by: MVacs on June 12, 2013, 07:36:30 PM
We received this today:

Quote
Many thanks for parts order which arrived safely today and for excellent communication and service.
Have fitted the brush bar, clutch and new filters.
Er-in-doors is delighted - is going like new.
Thanks again to all at Manchester Vacs

Nicholas.
Title: Re: Testimonials
Post by: MV Claire on June 24, 2013, 02:18:50 PM
Mike had this to say today.........
Quote
Thank you for the excellent service & speedy delivery of my items.
Title: Re: Testimonials
Post by: MV Claire on June 27, 2013, 05:19:02 PM
I don't mind blowing my own trumpet......
Quote
Especially for Claire:


Motor now fitted and Dyson working correctly (very short test).
Thanks for your assistance and speedy dispatch of order.


Len
Title: Re: Testimonials
Post by: MV Claire on June 28, 2013, 11:54:31 AM
We had this from Andy one of our regular customers who bought a DC07 Work Shop Maunual from us.....
Quote
Hi Guys: Another excellent delivery from Manchester Vacs, Brilliant book & top service. A pleasure to do business with you.
Title: Re: Testimonials
Post by: MVOlga on July 14, 2013, 04:31:37 PM
A man in New Zealand sent us this today:

Quote
Hi Guys, I'm pleased to say that my order has turned up exactly one week from when you sent it, and I must say "very impressive mate"  from you to me in a week from the other side of the world to little old NZ, thank you very much, stick this on your lunch time board to let everyone know that I'm a happy chappy,,,,,regards,,,,,,,,,,,,,,,Gib   New Zealand
Title: Re: Testimonials
Post by: MV Claire on July 25, 2013, 03:00:58 PM
A gentleman from Australia received his motor and filter order in less than a week and had this to say....
Quote
Hello,

I just received the order of motor and filters for a Dyson DC05. All working - thanks !

David
Title: Re: Testimonials
Post by: MV Claire on August 01, 2013, 07:35:13 PM
A gentleman who bought a DC05 conversion kit from us had this to say today...
Quote
Hi Claire,

It arrived today, I’ve fitted it and my venerable DC05 is now working perfectly again.

Many thanks for your prompt service, you’re informative website and your ability to decode my iPhone spelling “corrections”.

Very pleased.

Regards

Mike
Title: Re: Testimonials
Post by: MV Claire on August 10, 2013, 03:04:13 PM
This is what was sent today....
Quote
You wonderful people!

Superb advice on the website, tools you can't get for love nor money anywhere else ("T8 driver?   Got a T10 guv..."),  a good price and all delivered in days. 
Our Dyson is working, the carpets are clean and I'm allowed to sleep inside the house instead of the shed.

Keep up the good work.

Graham :)
Title: Re: Testimonials
Post by: MV Claire on August 20, 2013, 02:49:37 PM
A customer very pleasantly had this to say today....
Quote
I just ordered the Dyson DC07 manual.   Thanks for the service!  I have your site bookmarked now for future purchases.  :-).   We love our Dyson and hope it works for many more years.
Title: Re: Testimonials
Post by: MV Claire on August 22, 2013, 04:58:01 PM
This email has just been sent to us...
Quote
Dear Manchester Vacs

Shipped already? What excellent service - I only ordered the stuff about an hour ago!

Thanks and regards
Ritchie
Title: Re: Testimonials
Post by: MV Claire on August 29, 2013, 04:07:22 PM
This was sent today.....
Quote
Recently purchased new sole plate and cradle for dc01, ordered Monday delivered to London address Tuesday, sister posted to Australia, arrived today.
Fits like new, Very happy.

Coming to London in November, will order new brush and bumper, sister has two dc01s, one upstairs and one downstairs, know where to come for parts in future.

Top job

Thank you.
Title: Re: Testimonials
Post by: MV Claire on September 16, 2013, 04:28:11 PM
A Gentleman from New Zealand had this to say today...
Quote
Hi,

No problems, just to say what exceptionally quick service – all the way to NZ

Cheers

Marc

PS and it works perfectly!
Title: Re: Testimonials
Post by: MVacs on September 17, 2013, 04:13:15 PM
Quote
This book is priceless:)...what more can you say...thank you!

This feedback is from a DC07 workshop manual (http://manchestervacs.co.uk/Dyson/DC07-service-manual) sent out recently.
Title: Re: Testimonials
Post by: MV Claire on September 26, 2013, 07:25:17 PM
Another satified customer had this to say today...
Quote
Hi Claire


All arrived safely today.
Again I thank you very very much for your excellent customer service.
Needless to say I will be calling on you again when the need arises,(this may not be too far off, (my daughter wants a DC04 limited edition - she loves pink and purple), enough said.
All the best


Nick
Title: Re: Testimonials
Post by: MVOlga on October 10, 2013, 10:03:52 PM
This from a man who bought online and then visited our shop.

Quote
Just a note to say that Manchester Vacs are the Ronseal of the Vac world - They do exactly what it says on the website (tin).
Having bought a brush motor as suggested on the website to resolve the problem on my DC24, the brush bar would still not revolve.  I called them up and asked if I could bring the machine to the shop to try it with a new brush head assembly to localise the fault.  No problem they said so off I I went.  On arrival at the shop they swapped the brush head and all worked ok proving that the PCB had blown as well as the motor.  Having travelled some distance to the shop I asked if they could fit the new PCB for me whilst I waited, no problem they said.  Within 10 minutes the machine was fixed and I was only charged for the new PCB in addition to the motor; no labour charges because they wanted a happy customer.  This is old fashioned customer service at its best.  If you have a problem with your Dyson, call Manchester Vacs and you will not be disappointed.

From a very happy customer.
Title: Re: Testimonials
Post by: MV Claire on November 04, 2013, 04:10:33 PM
Another happy customer had this to say today......
Quote
Thank You Manchester Vacs,  Items required all delivered in time. Everybody is very impressed  with the repaired vacuum cleaner. Carpets now look as if they have been deep cleaned not just Dysoned. The suction on that machine is  amazing. Very well done and many thanks.


Regards
Peter 
Title: Re: Testimonials
Post by: MV Claire on November 08, 2013, 02:40:34 PM
Somebody else who was kind enough to thank us.....
Quote
Brilliant service, I will recommend you.
My order has arrived and I've fitted the parts. I wish I had also bought
that belt lifting tool, but I managed .. just!

Thanks again.

Steve
Title: Re: Testimonials
Post by: MV Claire on November 21, 2013, 03:57:24 PM
A Gentleman from Oz who ordered a motor had this to say today...

Quote
Thanks for the great service. Motor received and installed. Everything working again like new.

Phil
Title: Re: Testimonials
Post by: MV Claire on December 02, 2013, 12:51:53 PM
Yet another pleasant email.....
Quote

Thank you for your prompt reply to my e-mail.  I have now ordered the
correct part, thanks to your link, and will return the incorrect
brushbar as you directed.

Contacting Dyson directly has been unhelpful as they told me that the
DC01 was now discontinued and spares were no longer available. Your site
is the first that I have found which stock parts for the machine, and
your service has been excellent.

It just seems such a pity to throw away a perfectly good machine because
of a lack of relatively minor spare parts.

Best wishes, and I will use your company again.

Graham
Title: Re: Testimonials
Post by: MV Claire on December 30, 2013, 03:02:04 PM
This was sent to us today.....
Quote
Just a quick email to say that the Dyson parts have arrived safely. Fitted and working in less than 5 minutes.
Thanks for the efficient and speedy service.
Regards,
Alan
PS Will Facebook my comments
Title: Re: Testimonials
Post by: MV Claire on January 02, 2014, 01:53:31 PM
Rosemary had this to say today.......
Quote
Thank you for making the site so easy to use.
Title: Re: Testimonials
Post by: MV Claire on January 11, 2014, 12:28:06 PM
They keep on coming in.....
Quote
Just to say thank you for your great website and efficient delivery service. The Dyson is now repaired and fully operational.
Cheers
Peter
Title: Re: Testimonials
Post by: MVacs on January 12, 2014, 08:58:32 PM
This was a DC24 brushroll motor we sent to Oz.

Quote
Hi Manchester Vacs Team,

Just a quick thank you for the easy purchase and prompt dispatch of my Dyson Part.

My Mother’s Dyson is now as good as new!

Regards,

James M*****.

Australia.
Title: Re: Testimonials
Post by: MV Claire on January 28, 2014, 02:47:37 PM
Another nice comment that arrived today.......
Quote
The cleaner arrived this afternoon.  Very nice condition – we are pleased with it.  Thanks for your service.
Title: Re: Testimonials
Post by: MVacs on January 28, 2014, 06:34:59 PM
Another one we got today from a local lady whose machine we repaired:

Quote

Great customer service, will definitely recommend you and also use you again (when needed).
Have a nice evening, T****

Sent using OWA for iPad
Title: Re: Testimonials
Post by: MV Claire on February 06, 2014, 01:20:25 PM
Another pleasing comment.....
Quote
Hi,
You repaired my old trusty Dyson last week and I just wanted to say a big thank you for an excellent service. Fantastic price and fantastic service.

Kind regards,
Suzanne
Title: Re: Testimonials
Post by: MVacs on February 06, 2014, 07:05:36 PM
One we received today from an overseas customer:

Quote
Hi
Received the new motor yesterday thanks, and thank you for helping by advising about the different motor, most would not have been so helpful, it fitted in minutes and it works!!  Well done and a very quick delivery too.
Regards,  Julian
Title: Re: Testimonials
Post by: MV Claire on February 13, 2014, 01:07:17 PM
One of our customers had this to say today.....
Quote
Just a note to say thanks for having fast turnaround and good service (replacement motor DC08 and adaptor), items received and Vac running like never before J

 

Lutie
Title: Re: Testimonials
Post by: MV Claire on February 13, 2014, 01:13:41 PM
One of our international customers in Russia had this to say today.....

Quote
Dear Sirs;
I recieved the products.
Thank you very much for your fast acuurate international delivery and sending accurate products.
Best Regards.
Tansel
Title: Re: Testimonials
Post by: MVacs on February 22, 2014, 12:46:09 AM
A lady on Facebook made a nice comment about us today:

[attachimg=1]
Title: Re: Testimonials
Post by: MV Claire on February 22, 2014, 12:08:09 PM
Isn't this a nice thing to say......
Quote
I have received my dyson 04 today and just wanted to say thankyou for speedy service and a clean excellent hoover.
Title: Re: Testimonials
Post by: MV Claire on February 28, 2014, 11:56:02 AM
It is nice to be appreciated........
Quote
Thursday, 27th February 2014
 
Dear Claire

I just wanted to say thank you very much again for your support this morning.  I really appreciated your help and once I had adjusted the motor support bracket everything went together surprisingly easily.

With my best wishes.

Yours sincerely
 
Patrick

 

 
Title: Re: Testimonials
Post by: MV Claire on March 06, 2014, 01:22:32 PM
A lady sent a DC03 cyclone to be repaired and had this to say today....
Quote
Received the repaired cyclone today - working perfectly.  Many thanks for your very
prompt service.
 
Carole
Title: Re: Testimonials
Post by: MV Claire on March 24, 2014, 01:05:07 PM
This came in today.....
Quote
Just wanted to say thanks. My dyson dc24 died and following some google'ing found your site and the advice of the brush motor prob broken. I ordered from you (£5 cheaper than anyone on eBay) along with the T8 screwdriver. Got it today, and fitting in 5 mins following your guide. All done and working. Many thanks Tim
Title: Re: Testimonials
Post by: MV Claire on April 04, 2014, 12:01:34 PM
Another satisfied customer .....
Quote
Hi Claire,

Motor and filter arrived this morning and I have now fitted them and things are working well, we can now vac up again.

Many thanks for your help with this. I will certainly use your service again if I ever need it and would be happy to recommend you to friends and family.

Yours,

Mr John H
Title: Re: Testimonials
Post by: MV Claire on April 05, 2014, 04:02:24 PM
Yet again.....
Quote
Hello,

I received the Dyson spare motor today, excellent service and price, thanks very much.

Neville
Title: Re: Testimonials
Post by: MV Claire on April 14, 2014, 04:40:57 PM
A gentleman sent this lovely email today.....
Quote
Hi Claire,

Motor and filter arrived this morning and I have now fitted them and things are working well, we can now vac up again.

Many thanks for your help with this. I will certainly use your service again if I ever need it and would be happy to recommend you to friends and family.

Yours,

Mr J H
Title: Re: Testimonials
Post by: MV Claire on April 24, 2014, 03:17:31 PM
One of overseas customers made a lovely comment today....
Quote
Claire,

At last! Thanks for your determination and persistence.
I shall have no hesitation recommending you to the other British expats here.

Here are the details for delivery of the DC14 All Floors.

Lovely dealing with you.
Best regards,

Remy
Title: Re: Testimonials
Post by: MV Claire on May 01, 2014, 01:28:38 PM
It's nice to be appreciated....
Quote
Excellent service!
Part arrived today and is now insitu and I am cleaning my stairs!
My daughter has a Dyson DCO1 which also is in need of a replacement hose and so I will be recommending you to her ( or more likely buying it for her!)
Many thanks
S Lawson
Title: Re: Testimonials
Post by: MV Claire on May 03, 2014, 12:20:10 PM
A gentleman who had a Dyson vacuum cleaner delivered to France had this to say today......
Quote
Hi Claire,

The Dyson has arrived yesterday. Looks great! Works perfectly!
Great service from you. As I said before I'll recommend you whenever I can.

Enjoy the bank holiday weekend.
Best regards,

Remy
Title: Re: Testimonials
Post by: MV Claire on May 03, 2014, 12:42:39 PM
A company who bought 2 x Dyson Airblade Hand Dryers from us last week had this to say today....
Quote
I have taken them out of the boxes to have a look at them and they look like new – I was expecting them to show a bit of wear and tear to be honest but they are in very good condition

 

Thanks - Shaun
Title: Re: Testimonials
Post by: MV Claire on May 08, 2014, 01:38:48 PM
This very nice comment has just been sent to us.....
Quote
Hi Claire,
Obviously won't be using my local Dyson supplier ever again,your advice,speed of reply and customer service are second to none,what a pleasant surprise,wish I had found you guys earlier on the net!
Regards,Tim.
Title: Re: Testimonials
Post by: MV Claire on May 09, 2014, 12:31:51 PM
We sent a Dyson vacuum cleaner to France recently to one of our old customers. This is what they had to say today.....
Quote
Hi
 
Just wanted to say thank you for your advice when we wanted a reconditioned  Dyson.
 
Our DC07 arrived in France just before Easter and is just what we needed.
 
Thanks again
 
Rosie
Title: Re: Testimonials
Post by: MV Claire on May 15, 2014, 01:06:05 PM
Another pleasant email today...... 
Quote
Item received and fitted in minutes after following your instructions. The boiling water made it a cinch, many thanks.

Great service, will be back, but not too soon hopefully!

Mike
Title: Re: Testimonials
Post by: MV Claire on May 19, 2014, 02:08:16 PM
First thing on a Monday morning....
Quote
Great service and thanks for link concerning how to fit. Kept your card for future purchases if needed. Regards Darrell
Title: Re: Testimonials
Post by: MV Claire on June 13, 2014, 12:56:26 PM
This is what one of our customers had to say today....
Quote
Thanks For a 5star service (48hrs)
Its the best  ive had on the net since i got my PC
(A long time ago)
Keep the good work up
Highly Recommended
Thanks again
Title: Re: Testimonials
Post by: MVacs on June 13, 2014, 11:08:47 PM
Another one we received today from a gentleman in France. I blanked out the first part of his email address, but decided to screenshot this one:

[attachimg=1]
Title: Re: Testimonials
Post by: MV Claire on June 26, 2014, 04:52:03 PM
It's rewarding when people make the effort to say thank you.....
Quote
Just wanted to thank you for the fantastic service that you gave me when ordering a part for my DC04. Ordered it on Sunday night and it was here when i arrived home from work tonight. Will certainly be recommending you to all my friends

Kind Regards

Joanne
Title: Re: Testimonials
Post by: MV Claire on July 28, 2014, 02:24:52 PM
A gentleman from Ibiza sent this lovely email today........
Quote
Hi Claire,
I just wanted to let you know that the package arrived. Thank you for including the gasket, that was very kind of you. Combined together with YouTube how-to videos and your spare parts I’ve got the Dyson working again, better than ever! You guys are great and I’ll definitely buy my next vacuum cleaner from you - if indeed I ever need one.
All the best and many thanks,

James
Title: Re: Testimonials
Post by: MV Claire on July 31, 2014, 02:34:01 PM
We had a request to build somebody a DC03 and this is what they had to say today.......
Quote
Hi,
 
Just a note to say that my friend (on whose behalf I placed this order) was over the moon with her 'new' DC03.
 
Many thanks for your excellent service.
 
Best Regards
Geoff
Title: Re: Testimonials
Post by: MVOlga on September 05, 2014, 10:02:22 PM
An Airblade hand dryer motor we supplied to the port of Portsmouth.

Quote
I have recently purchased a reconditioned AB03 Digital Mtr from yourselves, this has been fitted and our defective Air Blade is once again A1.

Steve
www.portsmouth-port.co.uk
Title: Re: Testimonials
Post by: MV Claire on September 09, 2014, 01:20:24 PM
A gentleman had these lovely words to say today.....
Quote
Thank you so much for a great service.

I came to your shop on Monday with my DC24 and you resolved the issue with it within 1 minute.

I was badly surprised that although I was happy to pay for your expertise to get my VAC going, you insisted that there was no charge!

I'll be recommending your business to all my friends for your service and honesty.

Since you insisted that no money change hand between us, I've decided to disagree £20 to a charity of your choosing.

Many thanks for a great service. I wish you ever success and please do use my email as an endowment of your business.

All the best
Ed

PS, don't forget to email me details of your favourite charity
Title: Re: Testimonials
Post by: MV Claire on September 09, 2014, 01:21:55 PM
For anybody inclined to want to make a similar donation, Cancer Research is always a good choice!  ;)
Title: Re: Testimonials
Post by: MVacs on September 12, 2014, 12:16:54 AM
For anybody inclined to want to make a similar donation, Cancer Research is always a good choice!  ;)

Absolutely!  :thumbsup:

A guy called Andy who bought some DC04 spares from us gave us a nice shout on Twitter recently:

[attachimg=1]

If you are a Twitter user, you can find us here: Manchester Vacs on Twitter (https://twitter.com/ManchesterVacs). Follow us on Twitter to find out about new lines and special deals.
Title: Re: Testimonials
Post by: MV Claire on September 19, 2014, 02:34:51 PM
Another satisfied customer....
Quote
Many thanks for your refreshingly excellent service . I will tell my friends about you OK! Ian
Title: Re: Testimonials
Post by: MV Claire on September 23, 2014, 12:54:09 PM
This came in today.....
Quote
Dear Claire
 Thankyou for the swift supply of the new motor for my Dyson it arrived mid morning Monday. I had it up and working for the afternoon and used it to give the house a good hover. It feels like a new machine again. Thank you once again.
 Best Regards Pete
Title: Re: Testimonials
Post by: MVacs on September 25, 2014, 07:37:37 PM
A quote from a gentleman on the forum here who we sent a bespoke multi coloured Dyson DC07 (http://manchestervacs.co.uk/DysonForum/index.php/topic,1482.0.html) to.

Received this yesterday; opened it at work expecting bemusement & general indifference but everyone was as impressed as me, one girl said she wanted one for Xmas! I've pointed them at the website so you might get a few more orders. The ultimate accolade is probably from my kids who both said it looks "cool"; daughter said it is a Frankenstein machine, which she meant as a complement being made up from "dead" bits. Really appreciate it, it just seems a shame to get dust & dirt in that shiny clean bin!   :-* :thumbsup:
Title: Re: Testimonials
Post by: MV Claire on September 27, 2014, 03:48:54 PM
Another pleasant comment today....
Quote
Hi Claire,

Spares arrived this morning.

Many thanks for the super service, I’ll be using your services in the future for sureJ!

Regards,

Wes.
Title: Re: Testimonials
Post by: MV Claire on September 29, 2014, 01:12:13 PM
Yet another nice but true comment.....
Quote
Speedy delivery and very helpful customer service. New Sole Plate fitted and all filters replaced. Many thanks!
Title: Re: Testimonials
Post by: MVacs on October 31, 2014, 02:34:08 AM
A gentleman today sent us this:

Quote
Just a quick mail to say thank you for your speedy supply of the DC25 Headcleaner PCB.

I only ordered on Sunday night, I had the PCB when I got home from work tonight, fitted in 10-15 mins, and am now up and running again.

This was an £8 repair, that would have cost me £79 for a fixed price repair at a Dyson Service ctr.

Excellent service and good price, and you are now in my contacts list for any future needs.
I will pass on your details to friends and family.

Regards
Dave H*****
Title: Re: Testimonials
Post by: MV Claire on December 04, 2014, 01:41:41 PM
A very pleasant email sent today.....
Quote
Hi Claire,

I have placed the order with you for the hose. It was not an inherent design fault with the hose but just a case of my customer sticking a pen into it in order to get a fifty pence piece out! Just want to say thanks for your efforts with this & bigger thanks for your forum which I keep an eye on to find out what 'common' problems are affecting the more modern Dysons.I will do my best to make more purchases from you & maybe even sign up to the forum!

Best regards,

Rob
Title: Re: Testimonials
Post by: MV Claire on January 15, 2015, 12:57:07 PM
This lovely email came through today.....
Quote
Hello @ Manchester Vacs,,

just to say Dyson arrived and has already been in action.

Thank you for the excellent service which i will highly recommend.

Thanks again.

Tam

(Armadale West Lothian Scotland
Title: Re: Testimonials
Post by: MV Claire on February 02, 2015, 12:47:59 PM
This pleaseant statement came through today.....
Quote
Many thanks for your most excellent service, I managed to fit the parts you sent me including the elbow you so kindly supplied extra. Sorry about the delay in acknowledging, I have been a little busy. I must mention Dyson Medic, it was their website that recommended you and their video that enabled me to fix it myself. Regards, Gordon
Title: Re: Testimonials
Post by: MV Claire on February 16, 2015, 02:02:21 PM
We received this pleasant email today....
Quote
I refer to this order for spares. I am highly delighted with the service I received from the detailed website, response to a question I had and the 24hr interval between placing an order and receiving it. The firms principals can be very proud of their firm. I would have no hesitation in recommending this firm to anyone looking for dyson vacuum parts. David.
 
Thank you again,
Title: Re: Testimonials
Post by: MVacs on February 21, 2015, 11:54:58 PM
We received this wonderful email today from a customer in the Netherlands:

Quote
Thank you for the excellent service. My Dyson washing machine CR01 Memory blew the circuit breakers. With the help of your forum I suspected a defect heater element. It's not available anymore. But you promised me to try to get one. I offered to call you back, because I live in the Netherlands and it would cost you extra phone charge. But you told me not to worry and you called me the next day. A new one was not available, but you got a second hand one. For only twenty pound you would send it to me. I know the mail service from England to the Netherlands is slow, but after a week I received a very neat heater element with just a minimal residu of calcium. With the help of the recommended youtube film we changed the element and the Dyson is working as usual. Without your help I would have had to give up on my Dyson. It's very sad that they don't make them anymore. I've got the Dyson for 12 years now and I don't expect it will last another 12 years, but in the meantime I will enjoy the experience of the Dyson washing machine as long as it will serve me.
I'm very grateful for the service of you company to make that possible.

Kind regards and good luck with your company,
Gera de Graaf
The Hague
The Netherlands
Title: Re: Testimonials
Post by: MV Claire on March 19, 2015, 01:23:54 PM
These wonderful comments came through today from one of our Australian customers.....
Quote
Re: Order 9866

I wanted to just say a big thank you for the recent processing of my order.  I cannot get replacement parts for my very old Dyson easily and it makes it even harder as I live in Australia. I ordered a new wand on 8th March and just 10 days later it has just been delivered.  Your charges are very reasonable and I think this is an example of excellent service. My old battered machine is now usable again even if it has gone from light blue to yellow!!

Super stuff, I have shared your details with other ex-pats down here to spread the word about your great service. Please keep it up!

Kind regards

Dan
Title: Re: Testimonials
Post by: MVacs on March 27, 2015, 10:31:12 PM
A lady whose machine I diagnosed by email, and she then ordered the parts.

Quote
Just wanted to say thank you so much for all your help parcel arrived Wednesday really quick and they have just done the job excellent we now have a fully functional dyson
Thanks again for all your help especially on a Sunday evening will definitely recommend you

Thanks
Lorraine
Title: Re: Testimonials
Post by: MVacs on May 01, 2015, 10:11:22 PM
A chap who emailed this evening.

Quote
From: Nick J***

Re order no. 1****
Many thanks for a prompt delivery. The manual arrived 24 hours before the parts which I read that evening. Next morning my new motor arrived and in less than 3 hours I had the dyson working again. As your book said, a little fiddly but with patience and your manual a huge saving against buying a new vacuum. Many thanks again.
Title: Re: Testimonials
Post by: MV Claire on May 11, 2015, 04:45:19 PM
This lovely gentleman had this to say today.....
Quote
Many thanks for the quickness that you sent my new part DC03 CLEANER HEAD
it has been fitted and I have hoovered up
I had searched for this part high and low I have included MANCHESTERVACS into my internet browser.
Yours sincerely
Philip V

PS 10/10 guys & galls plus many many GOLD STARS
Title: Re: Testimonials
Post by: MVacs on June 03, 2015, 06:32:54 PM
A nice testimonial from here on the forum today:

I had problems with my DC04 and was investigating on line possible problems, having found the answer then I had to get the spares, to sort the problem only 2 possible contenders and MV seemed the best for delivery, price etc so I ordered and everything arrived within a couple of days, wonderful. All parts fiitted and it is now working except trying to sort out back hose which does not seem to want to come off, still percivere and see what people on forum say.
Title: Re: Testimonials
Post by: MV Claire on June 05, 2015, 01:31:26 PM
Another pleasant comment.....
Quote
Thank you so much for your reponce I phonedup about this part and the lady on the phone was so helpfull and pleasant it was a pleasure to put my order in she was so nice and friendly I will deff use u again now I found you lol lol again thank you
Title: Re: Testimonials
Post by: MVacs on July 16, 2015, 11:06:20 PM
From a lady who bought a DC07 pink/lilac Clic machine from us:

Quote
Hi
Just to let you know I received my Dyson 07 today and I m delighted with it. Pink and lilac my fave colours and it works beautifully. Lovely and clean , and a lovely smell coming from it ... l'd love to know what it is.Yes I can see someone had it before me, but you have done a fab job. Fab price and service. I shall certainly recommend..

Sue C***** Stoke on Trent
Title: Re: Testimonials
Post by: MVacs on August 08, 2015, 04:09:45 PM
I wanted to add a couple of screenshots of our reviews here from Facebook:

[attachimg=1]

[attachimg=2]

You can see others >>here<< (https://www.facebook.com/manchestervacs?sk=reviews).
Title: Re: Testimonials
Post by: MVacs on September 10, 2015, 01:50:43 PM
Another satisfied customer......
Quote
Hi Claire
Thanks for sending the Dyson crevice tool which fits perfectly on to the wand.  Just a quick note to say what a great service you provide, and how much I like my refurb DC14.  Thanks again.
Best regards
Jacqui
Title: Re: Testimonials
Post by: MVacs on October 02, 2015, 01:15:15 AM
A testimonial from one of our forum members this evening.........

Big thanks to the team at M-vacs, my order arrived today all present and correct and the rubber cup thingy to, enabled me to finish off 3 machines tonight.  ;D

Thanks Guys (and Gal's) :bow:


PS. The turbo brush (http://manchestervacs.co.uk/Dyson/DC37-DC38-DC39-spare-parts/dyson-cylinder-turbine-head) is brilliant value for the money  :thumbsup: I recommend those if you have a cylinder machine with a missing or broken head

(http://manchestervacs.co.uk/DysonForum/index.php?action=dlattach;topic=1960.0;attach=4008;image)
Title: Re: Testimonials
Post by: MVacs on October 16, 2015, 12:47:25 PM
Nice to get feedback like this.....
Quote
This is more of a 'thank you' than an enquiry. Using your excellent website and some of the information in your forum, I was able to select the parts I needed and gain the know-how and confidence to replace the yoke cable assembly in a DC40.
I was asked to 'have a look' at the machine by a colleague of my wife's, who's boyfriend had deconstructed it into its component parts and promptly given up.
So, armed with the knowledge and spare parts from yourselves and a bit of common sense, I managed to rebuild the machine and replace the yoke cable (which actually would have only required removing five screws, two covers and a bracket?! (hindsight is great, isn't it?!).
The machine now works perfectly and is so good I nearly lost my slippers, plus the owner was delighted to the point of being moved to tears!
You might think me writing to you is a bit daft, but I just wanted to say 'thank you' and say that it's businesses such as yours that allow people to make cost effective DIY repairs, at reasonable prices and make use of the excellent source of information contained in your forum. Well done!!!
Thanks again. Richard
Title: Re: Testimonials
Post by: MV Claire on November 05, 2015, 04:53:49 PM
We come across some characters!....
Quote
Hello Manchester Vacs

Firstly I just want to say I won't hold it against you been from wrong't side ot Pennines. No, instead what I shall do is give you a hearty thumbs up for your advice and service. Here in North Yorkshire where it doesn't rain half as much as in Lancashire and bods don't have t' fly backuds t' keep muck owt un ther eyes, we appreciate a good old honest, down to earth business.

Keep upt good work
Gary
Title: Re: Testimonials
Post by: MV Claire on November 12, 2015, 03:55:32 PM
Another satisfied customer.....
Quote
Just want to say a big thank you for the excellent service I have received from your company. Placed my order on Saturday 7th November and it arrive this morning.
Many thanks.
Barbara
Title: Re: Testimonials
Post by: MV Claire on December 05, 2015, 05:50:52 PM
What a pleasant email!........
Quote
I can't find a feedback section on your website, so here goes!

I ordered a part for my old warhorse DC01 De Stijl which was graded as recycled, I really had to search it for any indication that it had been used, it was almost perfect condition !

Swift dispatch by Manchestervacs was much appreciated.

I am a very happy customer and will return to you if I need any more parts in the future.
Title: Re: Testimonials
Post by: MVacs on December 15, 2015, 12:24:17 AM
A chap returned a faulty Dyson DC24 cleaner head to us that was still within [our] warranty. Although Dyson don't honour warranty on these to the trade, we do to our customers. This is what he had to say when he got the repaired unit back:

Quote
Thank you very much for the swift return of my repaired cleaner head. I am very impressed with help and response from your staff, first rate all the way.  I will certainly recommend your company to my friends. Best wishes to you all for the festive period. Regards ** Howard.
Title: Re: Testimonials
Post by: MV Claire on December 15, 2015, 01:10:20 PM
Just love it when comments like this come in........
Quote
THANK YOU FOR YOUR EXCELLENT SERVICE

** FEELEY

Title: Re: Testimonials
Post by: MVacs on January 28, 2016, 10:58:17 AM
A comment from a chap down under:

Quote
Hi,
 
Thank you very much for the prompt delivery of my order – placed 19/1/16 and received complete in Queensland, Australia on 27/1/16! This must surely be a record.
Thanks again,

Richard P****.
Title: Re: Testimonials
Post by: MVOlga on February 07, 2016, 07:47:44 PM
A lady we sent a motor to.

Quote
The new motor arrived very promptly and is now installed.  My DC04 is back in running order.  Only used for a few minutes so far but hopefully it will serve me well for many years yet!

Maureen
Title: Re: Testimonials
Post by: MVacs on March 18, 2016, 02:42:42 AM
A gentleman, one of our forum members here, who bought his DC01 back in 1996, used us for some spares in 2012, and today traded in his DC01 for a DC04 writes his experience using us >>on this topic<< (http://manchestervacs.co.uk/DysonForum/index.php/topic,2366.msg17057.html#msg17057).
Title: Re: Testimonials
Post by: MV Claire on March 18, 2016, 01:18:19 PM
I thought I would share this with you.  These are comments made by a regular customer who buys parts from us....

Quote
Your forums, help ,service are a credit to you, honest help. i have been repairing dysons for 14 years and cannot understand the seduction of the public to buy new machines packed full of electronic nonsense---shame on you james dyson ---if itaint broke , dont fixit .. the dc05 , 08, 04 and 07 should never be discounted, and it is appaling that dyson have resorted to crushing thousands of perfectly 'serviceable' machines as part of a trade in seduction. if only the public werent so lazy and washed the filters even once a year. thank you mvacs
Title: Re: Testimonials
Post by: MV Claire on April 14, 2016, 03:53:52 PM
This is a lady that we sent some Dyson washing machine parts to Australia for:

---------------------

Hi Claire

Just wanted to say thanks very much for organising the washing machine parts for my daughter in Australia. Thought you might like to see her washing machine - restored just 5 minutes after your parcel arrived!

She is delighted!

Thanks again.

Best wishes - Linda

[attachimg=1]
Title: Re: Testimonials
Post by: MVacs on April 18, 2016, 07:44:04 PM
A collector who bought a very rare machine from us (http://manchestervacs.co.uk/DysonForum/index.php/topic,2378.msg17366.html#msg17366) and had it shipped to the US had this to say after it arrived:

Quote
I just wanted to let you know that the little Kleeneze arrived on Thursday April 14th in FANTASTIC SHAPE! I just love this vacuum!! I just can't thank you enough for the job you did on the packaging and for how smooth everything went. It couldn't have gone any better! Still can't believe how fast it got here, just amazing. I've been looking for one of these little guys for years and really thought I would never find one. Will do some light cleaning on this one and that will be it. This vacuum is the center piece of my collection.

Just want to add it has been an absolute pleasure dealing with you. People like you make the world a better place.

Now that is what I call a testimonial.  :king:
Title: Re: Testimonials
Post by: MVacs on May 05, 2016, 10:59:09 AM
A gentleman we sent a DC24 brushroll motor to said this today:

Quote
Not an enquiry.  Just a quick e-mail to express my appreciation of the comprehensiveness of your stock, the efficiency of your delivery, and the helpfulness of your little video about changing the DC24 brush-bar motor.  I now have a working DC24 again!  Many thanks!
Title: Re: Testimonials
Post by: MVacs on May 25, 2016, 10:45:07 PM
People are starting to like our new next day delivery service with DPD (http://manchestervacs.co.uk/DysonForum/index.php/topic,541.msg18944.html#msg18944):

Quote
Hi Claire,

Thank you very much for the super-fast delivery- the wand/handle arrived at 18.00 tonight!

Regards,

James
Title: Re: Testimonials
Post by: MVacs on May 27, 2016, 12:34:37 AM
One of our old customers today reviewed us on Trustpilot:

[attachimg=1]

Also nice that he mentioned our Dyson museum (http://manchestervacs.co.uk/DysonForum/index.php/topic,2500.0.html).  :-*
Title: Re: Testimonials
Post by: MV Claire on July 15, 2016, 02:04:44 PM
We had this sent to us today........
Quote
I registered solely to say a very sincere "thank you" for this wonderful resource.  With Dyson pulling the plug on support for the DC04 in 2014, I would have been completely lost had I not found this forum.  With the aid of its help (and in particular the three numbered parts pages and the complete strip-down sequence) I gained the confidence to strip down a 2nd-hand DC04 that I had picked up yesterday for just under a tenner, only to find that the previous owners had obviously used it after a particularly rowdy party when the carpet was soaked in wine.  A horrible gungy build-up on both sides of the brush assembly, but with the help of this forum I was able strip everything down, clean it all up, and reassemble it into a much quieter and more efficient vacuum cleaner.  Thank you !

Philip
Title: Re: Testimonials
Post by: MVOlga on July 16, 2016, 09:47:53 PM
We got this this evening:

Quote

Many thanks for your help with my Dyson DC25 Animal, I have replaced the loom and everything is working well.  The motor on the cleaner head was stopping intermittently and without the help of the information on your excellent website I would never have tracked down the fault myself.  Thanks for the quick efficient service.

Nick.
Title: Re: Testimonials
Post by: MVacs on July 29, 2016, 09:46:20 PM
One today from the US of A.

Quote

Hello,
     
I just wanted to express my Thanks to everyone at Manchester Vacs for having and shipping the Dyson cyclonic gasket to me here in the U.S.! I cannot seem to find this particular part for my Dyson DC 25, here in the States. I would like to know if you will carry this gasket in the future in the event that I may have to get another one as this does appear to be a part that wears out quickly! Again, Thanks and Hope to do more business with you in the future!

Mark.

And one from the UK.

Quote
Thank you so much dyson parts delivered today - 04 up & cleaning like a new one again !

Jane *******   YO41 ***
Title: Re: Testimonials
Post by: MV Claire on August 15, 2016, 03:39:30 PM
Yet another happy customer......
Quote
Thanks for your assistance Claire. I bought the motor you highlighted, it was delivered this week, I fitted it yesterday, and the machine is now back up and running.  One happy customer.  Thank you Manchester Vacs!
Title: Re: Testimonials
Post by: MVacs on September 28, 2016, 10:16:47 PM
From a customer we delivered a motor to in France using 2 day DPD:

Quote
Received the motor really quickly and all seems fine . I just felt that I should thank you for a brilliant service and a great website.

           Thank you again
                   Mike S******
Title: Re: Testimonials
Post by: MV Claire on October 12, 2016, 11:50:44 AM
Nice to be appreciated.....
Quote
I would like to thank you very much for sending the two filters for my DC24.  They cost me a huge amount less than buying from Dyson and also saved me the expense of having a service from the person recommended to me by a friend.  Having cleaned up the brush, washed out the dust collection cylinder and easily fitted the new filters my good old faithful (at least 8 years old and probably more) will see me through many more years, especially as I now live in a one bedroom flat!

Being of the older generation I don't involve myself in social media sites and so haven't left a review on Facebook but  I shall certainly promote your business to family and friends.

Thanks again.

Best wishes  Nancy
Title: Re: Testimonials
Post by: MV Claire on October 20, 2016, 01:07:54 PM
Such pleasantry......
Quote
Just a great big thank you. Prompt service and a small but vital spare part I could not find anywhere else. The UNOFFICIAL manual was also a joy to read. Posting a review on facebook defeated me however.

thanks again.

sure to be back

yours

Ann
Title: Re: Testimonials
Post by: MVacs on October 22, 2016, 08:28:33 PM
A chap whose query started out on the forum here, but as he was not so far away, he popped his machine into us:

Well, this forum has proved to be invaluable. Machine taken to Manchestervacs and, as suspected, the clutch was at fault. Replacement fitted and other repairs carried out whilst I waited with a coffee. Extremely helpful staff, and informative too. Very, very, reasonable price for the work done. I'll definately be going there again should the need arise. Full marks.
Title: Re: Testimonials
Post by: MVacs on November 15, 2016, 12:45:16 PM
This German chap was quite pleased with our service.

Quote
Hallo,

vielen Dank für die schnelle Antwort. Super Kundenservice, vielen Dank.

Mit freundlichen Grüßen,

Tobias Kein
Title: Re: Testimonials
Post by: MV Claire on November 28, 2016, 02:51:41 PM
It's always pleasant to receive feedback like this......
Quote
Dear Claire,
Thank you so much for your help with our order re me not completing it etc.
We are delighted with the service received from you , you were more than helpful, so unusual these days .

I will pass your company details  on to my friends
Best Wishes,

Trudy. 
Title: Re: Testimonials
Post by: MV Claire on January 18, 2017, 04:14:58 PM
An email we have just received from another satisfied customer......
Quote
Thanks Manchester VACS for excellent service - parts have arrived already!


Will fit to my Dyson, then post review:)


I'm so happy to be able to keep my ancient DC01 going with your help...it's part of the family now and I do so hate to throw things away that might be saved from landfill.


Louise
Title: Re: Testimonials
Post by: MV Claire on January 20, 2017, 02:39:03 PM
One of our American customers had this to say about our DC14 wand top collars......
Quote
Thank you so much!! Could not find this part anywhere in the US. The part is an exact fit for the Dyson DC 14, as you stated. Thanks again for having the part. Patrick
Title: Re: Testimonials
Post by: MV Claire on January 28, 2017, 02:15:56 PM
This is what Andrew had to say this morning......
Quote
Hi,
Just to express my thanks for the swift and timely despatch of the Dyson motor that purchased from you.  It arrived within 2 days of order and was well packed with everything that I ordered.
Thank you.
Regards

Andrew
Title: Re: Testimonials
Post by: MVacs on January 30, 2017, 10:14:33 PM
A chap who bought a DC25 brushroll motor from us via the eBay platform:

[attachimg=1]
Title: Re: Testimonials
Post by: MV Claire on March 14, 2017, 01:18:23 PM
Another one of our happy customers who took the time to thank us today.....
Quote
Good Morning Clare, just to say thanks to you all at Manchester Vacs - DC24 running like a dream. Told the whole office about the great service we received. Ian
Title: Re: Testimonials
Post by: MV Claire on April 14, 2017, 12:05:22 PM
Good to be appreciated.....
Quote
I just thought I'd let you know that my order arrived right on time and the parts did fit (as you assured me they would). Less than 5 minutes later, the vacuum was in use.


My compliments to your company & staff. Very impressive service. I will recommend you to friends & family.


Thanks


P