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Author Topic: Testimonials  (Read 143416 times)

Online MVacs

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Re: Testimonials
« Reply #225 on: April 06, 2020, 07:58:52 PM »
One from Facebook today:

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Ian Stevenson recommends Manchester Vacs - Dyson Specialists & Sebo Agents: "My motor packed in on my Dyson Vacuum Cleaner and soon established that the motor needed replacing. I phoned Manchester Vacs this morning to enquire about a replacement. The very helpful lady on the phone explained that whilst they did have them in stock, the current lockdown situation prevented visitors to the shop which I fully understood and it was explained that the best way to get spares at this moment in time was to order them online and have them delivered. Following the advice I did just that expecting the delivery to take between 3-5 working days. I was absolutely amazed when just hours later they had arrived. As I only lived a little over a mile away the proprietor very kindly deliver them himself. What a great advert for local businesses. Canít see the likes of Tesco or Asda making that kind of effort. I am writing this to point out that people are very good at giving bad press but are very reluctant to give praise. I also rang the shop and thanked them personally. Many Thanks once again Manchester Vacs"

Offline MV Claire

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Re: Testimonials
« Reply #226 on: April 07, 2020, 02:23:31 PM »
Another happy Sebo customer........
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Good morning,

Just a quick email to say thank you for my reconditioned Sebo X4! It arrived promptly and packaged really well. Very powerful machine that I am sure to get many years of vacuuming from.

I will recommend your shop to any friends looking for a new vacuum or indeed any spares.

Keep up the good work that you do!

Best wishes,

Oliver

Offline MV Claire

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Re: Testimonials
« Reply #227 on: April 27, 2020, 02:37:48 PM »
We received this very pleasant message today.....
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Hello,

Just wanted to send this quick email to thank you for your great service, the lady I spoke to yesterday was very helpful and phoned me back quickly with the info I needed and the item I ordered was with me within 24 hours, Great service and will definitely recommend and use again,
Thanks again for amazing service in these difficult times.

Hayley.

Offline MV Claire

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Re: Testimonials
« Reply #228 on: July 08, 2020, 05:55:43 PM »
We had a lovely email from one of our Sebo customers who had read our Blog and extensive information on our seboshop site......

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Dear Claire

Re - Order ID - *****

Just a quick email to say thank you for the swift dispatch and delivery of my Sebo Automatic X7 pet ePower Vacuum Cleaner and the x4 service box.

I received your answerphone message on Monday and tried a couple of times to ring but could not get through. I just wanted to reassure you that I also have an x4 so the service box was for that vacuum. I was impressed that you contacted me to ensure that I was aware of what I had ordered, very good customer service.

I was going to buy the x7 from John Lewis (as I did the x4 12 years ago), but received such poor customer service, it was non existent so I looked up the specifications of the various Seboís online whilst I was in store and this is when I came across the Sebo Shop website. The information you provided was so informative (especially about the sebo model made exclusively for John Lewis) that I decided to spend my money with you. It is just a shame your store is so far away from Bristol!!

Thank you once again, I will be using your online shop for all future Sebo related purchases and will spread the word about your excellent service!

Molly
 

Offline MV Claire

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Re: Testimonials
« Reply #229 on: August 04, 2020, 04:17:36 PM »
Nice to be appreciated. We had an email sent in regarding a Sebo order......
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Extremely quick response to clarification via e-mail, new replacement motor delivered on Monday, was ordered on the Friday, fitted that evening, all up & running, perfect.  If only others could be as responsive great info on the site, +5 Stars, awesome performance.
 
Regards,
 
Kevin 

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