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Author Topic: Testimonials  (Read 180634 times)

Offline MV Claire

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Re: Testimonials
« Reply #240 on: June 22, 2021, 12:41:50 PM »
Just love people who read and appreciate the vast range of information we have available.....

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This is just a note of thanks for the order which I received. I was delighted with the information I found on the
site about replacement bits for my old Sebo - and have been able to fit them without any bother at all.
The cleaner is much improved!!!

Judith N.

Online MVacs

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Re: Testimonials
« Reply #241 on: August 26, 2021, 12:43:26 PM »
We are good here you know!........  An email sent in today....

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I just want to say thank you for the super customer service you gave me last week.
I dropped by with my old DC03 to see if you could help repair it. I was only in the area for the day on business. So I left it with you in the hope you could help repair it,  expecting that you would send it to me within week

Whilst is was in Stockport you managed to repair and service it all within a few hours so it was ready for me to take away.
Thank you for the great service- you have another satisfied customer well done

Online MVacs

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Re: Testimonials
« Reply #242 on: September 02, 2021, 01:09:16 PM »
A pleasant comment addressed to Claire today....

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Hello Claire,

 

Thank you for your message.

The motor arrived yesterday. I have fitted it and it is working fine.

Thank you for your assistance. I am very pleased with the efficient service provided by your company.

 

Kind regards, Geoff

 


Offline MV Claire

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Re: Testimonials
« Reply #243 on: January 13, 2022, 01:51:45 PM »
We have just had a pleasant email from another happy Sebo customer.....
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Just wanted to say "thank you" - my order arrived 10.30 this morning, fantastic service!  I shall definitely re-order spares from you in the future.
Kind Regards
Gill

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Re: Testimonials
« Reply #244 on: January 30, 2022, 05:34:17 PM »
A nice comment from our Twitter:


Offline MV Claire

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Re: Testimonials
« Reply #245 on: January 31, 2022, 03:56:59 PM »
Another pleasant email.....
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Manchester Vacs,

Many thanks for the replacement part for our Dyson.  The part fitted perfectly and we are back up and running!  The recycled wine box that the part arrived in threw me initially (free wine!?) but I was even more impressed by your service and the ability to get our 20 year old Dyson fixed and back in use.

Offline MV Claire

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Re: Testimonials
« Reply #246 on: March 03, 2022, 05:36:22 PM »
I have just received a lovely email from a Sebo customer who called in the shop today.  We appreciate it so much when people make the effort to thank us. It goes a long way  ; :tiphat:

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Claire

Not sure if it was yourself that we met in the shop, but thank you so much. We got all the parts that we needed, plus a spare bit for our aged Dyson.

Absolutely excellent service!


Robert

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Re: Testimonials
« Reply #247 on: April 13, 2022, 05:53:33 PM »
A nice email we received today from a lady called Jane:

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Just wanted to let you know that I have successfully repaired my DC50 today, using the parts supplied by yourselves and some very helpful Youtube videos!  Your telephone service was excellent, allowing me to source the extra part I needed (that wasnít listed on your website).  I canít tell you how chuffed I am

Offline MV Claire

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Re: Testimonials
« Reply #248 on: July 06, 2022, 03:06:58 PM »
We have just had a lovely email from one of our Sebo customers.....

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Dear Stuart & Claire

I have just received, and successfully fitted, the parts I ordered for our Sebo Automatic X1.1 Vacuum Cleaner.


I would like to express my appreciation of how good your customer service was from my initial enquiry when Claire was able to steer me towards the correct parts I required and Stuart's prompt follow up email and advice. Thank you also for organising the refund of the second postal charge after I added to my initial order.


These days I find it is rare to get good customer service and I am usually the first to express my dissatisfaction but both of you were exemplary in demonstrating how a customer should be treated. 11 out 10 for you both.


I will certainly buy again from you and also recommend you and your company to others.


With many thanks and kind regards


Alan

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Re: Testimonials
« Reply #249 on: August 03, 2022, 06:49:13 PM »
From one of our Sebo customers:

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I just wanted to say that my new Sebo X7, which I ordered from you, was delivered today and has been assembled and checked.
I don't usually write reviews but I wanted to say how impressed I have been with the help and service provided by you.
Thank you!

Kind regards
Jenni R

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