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Author Topic: Testimonials  (Read 129351 times)

Offline MV Claire

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Re: Testimonials
« Reply #60 on: September 13, 2012, 03:53:51 PM »
A gentleman from the Scottish Borders recently ordered a DC05 motor from us which we sent by courier and was seemingly pleased with the way we dealt with him......
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Excellent service,thank you.

Offline MV Claire

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Re: Testimonials
« Reply #61 on: October 19, 2012, 02:30:29 PM »
Despite a hiccup with the couriers in this instance, here is what our customer had to say.......

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Hi Claire,

Thanks for the excellent service you have given. I am sure this episode is not typical of the carrier, and your response has been beyond reproach. I propose to consider this issue closed at my end and will be happy to recommend you to my friends and do more business with you in future.

Many thanks and         

Best regards

Bob

Offline MVOlga

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Re: Testimonials
« Reply #62 on: October 27, 2012, 07:26:07 PM »
Part of an email from today.

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Also wanted to say how impressed I am with how the DC04 works - makes me realise just how feeble our old one had become!
 
all the best,
 
Dominic

Offline MV Claire

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Re: Testimonials
« Reply #63 on: October 29, 2012, 12:46:25 PM »
We sent out a DC04 clutch assembly to this customer....
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Many thanks

All installed and I compliment you on excellent service

Regards
Graham

Offline MV Claire

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Re: Testimonials
« Reply #64 on: October 29, 2012, 12:49:50 PM »
We sent a used DC01 Ametek motor to this customer who sent us an email today...
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Dear Sirs,

 

On Thursday I ordered from you a motor (Order ref  RC.... ).

 

Having had e-mail notification from Parcel2go that it would be shipped on 29th I was delighted to receive it yesterday. 

 

I have now fitted it, (putting the DC01 back together was like doing a 3D jigsaw !), and the vac is back to normal; thank you for your excellent service. Regards Roger

Offline MV Claire

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Re: Testimonials
« Reply #65 on: November 09, 2012, 01:39:11 PM »
An email received today from a gentleman in Chepstow:
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Sir,
 
I ordered 2 reconditioned Dyson 04's from you. They arrived very well packed and are both quite excellent.  Why would anyone pay the extra for a new machine when they can purchase such a first class unit from you.
 
Very many thanks from a very satisfied customer.
 
Regards,
 
Chris

Online MVacs

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Re: Testimonials
« Reply #66 on: December 08, 2012, 02:57:16 PM »
A gentleman who visited our shop and wrote this on the forum yesterday:

Just to let others who do repairs to their Dysons that Manchester Vacs could not be more helpful if you call on them as I did with my rather decrepit DC01! The only repair needed in 15 years was to the power cable but now the top of the wand had broken to the extent that it could not hold tools and the back hose was split in a number of places reducing suction. After a bit of hunting used but serviceable items were found and fitted at reasonable cost. Having found Manchester Vacs I think our tough old DC01 will be with us for a few more years!

Online MVacs

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Re: Testimonials
« Reply #67 on: December 19, 2012, 11:43:50 PM »
A gentleman who received a DC01 motor from us this week.

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Hi there

Just a quick note to say a big thank you for sending the DC01
motor so fast.
It arrived first thing on Monday morning.
It will give
something more to do over the Christmas as opposed to present packing
and eating.

Thank you once again and have a Great Christmas and
Prosperous New Year.

Roger S******

Offline MV Claire

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Re: Testimonials
« Reply #68 on: January 03, 2013, 02:30:15 PM »
This is what Michael had to say from South Yorkshire....
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Hi,


I bought the below from you guys & it came today - Dyson had to go around Xmas / New Year!!


Fitted it today (Dyson DC14) following an online video, vac works great, I'll definitely keep you in mind when it comes to service/repair/refurb of future Dysons.


Thanks for the pre-sales phone advice too, great service.

Offline MV Claire

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Re: Testimonials
« Reply #69 on: January 25, 2013, 12:47:39 PM »
Another satisfied customer...

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just wanted to thank you for your service. the bin latch on my Dyson was broken. i phoned Dyson to get a new latch and they told me it was an integral part of the cyclone.  I told them that was ridiculous as i had the part in my hand.
 
I looked all over the net and came across you. Looked on your DC04 parts list and to my surprise there was the part. I could not believe how quick it came. I will definitely come to you for any spares that i need for my dysons and
 
 recommend you to others.
 
regards
 
Ian

Offline MV Claire

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Re: Testimonials
« Reply #70 on: February 07, 2013, 03:11:17 PM »
Nice to get feedback...
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Thanks for my Dyson part; excellent service again.

Richard

Online MVacs

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Re: Testimonials
« Reply #71 on: February 27, 2013, 11:39:26 PM »
An email we received today:

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To all the guys at Manchester Vacs

 

I have just taken delivery of my DC07 which I ordered on Monday. What a fast and efficient service you have provided.

The DC07 (for a refurbished) is in excellent condition and works. I have a DC07 Animal and is dying (new motor needed) which I bought new in March 2002. I wanted another DC07 so that I could use my tools with and also one that Iím familiar with.

Once again, many thanks to you all.

 

Mrs L Ship (Lincoln)


Offline markrock

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Re: Testimonials
« Reply #72 on: March 02, 2013, 05:52:51 PM »
Quick note to Manchester Vacs
Thank you for the promt delivery it came today (the brush and belt tools)

Thank you I will be back as I am about to refurb my daughters dc04

All the best Mark

Online MVacs

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Re: Testimonials
« Reply #73 on: March 02, 2013, 08:54:42 PM »
Quick note to Manchester Vacs
Thank you for the promt delivery it came today (the brush and belt tools)

Thank you I will be back as I am about to refurb my daughters dc04

All the best Mark

Thanks for the feedback Mark, I moved it to our testimonial topic.  :thumbsup:

Welcome to the site!  :tiphat:

Offline MV Claire

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Re: Testimonials
« Reply #74 on: March 07, 2013, 04:05:30 PM »
This was sent to us today....
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People are very quick to moan but your service is 1st class and the Dyson is a dream. Thank you.

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