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Author Topic: Testimonials  (Read 213123 times)

Online MV Claire

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Re: Testimonials
« Reply #240 on: June 22, 2021, 12:41:50 pm »
Just love people who read and appreciate the vast range of information we have available.....

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This is just a note of thanks for the order which I received. I was delighted with the information I found on the
site about replacement bits for my old Sebo - and have been able to fit them without any bother at all.
The cleaner is much improved!!!

Judith N.

Offline MVacs

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Re: Testimonials
« Reply #241 on: August 26, 2021, 12:43:26 pm »
We are good here you know!........  An email sent in today....

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I just want to say thank you for the super customer service you gave me last week.
I dropped by with my old DC03 to see if you could help repair it. I was only in the area for the day on business. So I left it with you in the hope you could help repair it,  expecting that you would send it to me within week

Whilst is was in Stockport you managed to repair and service it all within a few hours so it was ready for me to take away.
Thank you for the great service- you have another satisfied customer well done

Offline MVacs

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Re: Testimonials
« Reply #242 on: September 02, 2021, 01:09:16 pm »
A pleasant comment addressed to Claire today....

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Hello Claire,

 

Thank you for your message.

The motor arrived yesterday. I have fitted it and it is working fine.

Thank you for your assistance. I am very pleased with the efficient service provided by your company.

 

Kind regards, Geoff

 


Online MV Claire

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Re: Testimonials
« Reply #243 on: January 13, 2022, 01:51:45 pm »
We have just had a pleasant email from another happy Sebo customer.....
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Just wanted to say "thank you" - my order arrived 10.30 this morning, fantastic service!  I shall definitely re-order spares from you in the future.
Kind Regards
Gill

Offline MVacs

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Re: Testimonials
« Reply #244 on: January 30, 2022, 05:34:17 pm »
A nice comment from our Twitter:


Online MV Claire

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Re: Testimonials
« Reply #245 on: January 31, 2022, 03:56:59 pm »
Another pleasant email.....
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Manchester Vacs,

Many thanks for the replacement part for our Dyson.  The part fitted perfectly and we are back up and running!  The recycled wine box that the part arrived in threw me initially (free wine!?) but I was even more impressed by your service and the ability to get our 20 year old Dyson fixed and back in use.

Online MV Claire

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Re: Testimonials
« Reply #246 on: March 03, 2022, 05:36:22 pm »
I have just received a lovely email from a Sebo customer who called in the shop today.  We appreciate it so much when people make the effort to thank us. It goes a long way  ; :tiphat:

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Claire

Not sure if it was yourself that we met in the shop, but thank you so much. We got all the parts that we needed, plus a spare bit for our aged Dyson.

Absolutely excellent service!


Robert

Offline MVacs

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Re: Testimonials
« Reply #247 on: April 13, 2022, 05:53:33 pm »
A nice email we received today from a lady called Jane:

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Just wanted to let you know that I have successfully repaired my DC50 today, using the parts supplied by yourselves and some very helpful Youtube videos!  Your telephone service was excellent, allowing me to source the extra part I needed (that wasn’t listed on your website).  I can’t tell you how chuffed I am

Online MV Claire

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Re: Testimonials
« Reply #248 on: July 06, 2022, 03:06:58 pm »
We have just had a lovely email from one of our Sebo customers.....

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I have just received, and successfully fitted, the parts I ordered for our Sebo Automatic X1.1 Vacuum Cleaner.


I would like to express my appreciation of how good your customer service was from my initial enquiry when Claire was able to steer me towards the correct parts I required and Stuart's prompt follow up email and advice. Thank you also for organising the refund of the second postal charge after I added to my initial order.


These days I find it is rare to get good customer service and I am usually the first to express my dissatisfaction but both of you were exemplary in demonstrating how a customer should be treated. 11 out 10 for you both.


I will certainly buy again from you and also recommend you and your company to others.


With many thanks and kind regards


Alan

Offline MVacs

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Re: Testimonials
« Reply #249 on: August 03, 2022, 06:49:13 pm »
From one of our Sebo customers:

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I just wanted to say that my new Sebo X7, which I ordered from you, was delivered today and has been assembled and checked.
I don't usually write reviews but I wanted to say how impressed I have been with the help and service provided by you.
Thank you!

Kind regards
Jenni R

Online MV Claire

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Re: Testimonials
« Reply #250 on: September 05, 2022, 01:46:55 pm »
Another pleasant email.....

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Hi Claire

Thank you for all your help with my Sebo repair.  The service we have received from yourselves has been great and my Sebo is working brilliantly now.

Kind regards

Sue


Online MV Claire

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Re: Testimonials
« Reply #251 on: September 05, 2022, 02:34:22 pm »
These positive comments keep coming in .......

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My husband and I brought our Sebo vac in last friday in the hope that it could be repaired. We would like to thank the extremely helpful lady on the reception desk who very kindly arranged for it to be repaired whilst we waited as we had made the journey from Chester .
We also wish to thank the very knowledgeable gentleman who carried out the repair. He came out to the carpark where we were waiting in our car to explain that the machine would also benefit from having a new brush fitted
We are very impressed with the cheerful efficient  service we received, something which is sadly missing today in many businesses .
Thank you Manchester Vacs
Paula  & George

Online MV Claire

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Re: Testimonials
« Reply #252 on: October 14, 2022, 11:08:52 am »
A lovely customer from Sweden had this to say today....
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Dear Claire,

Again, thank you very much.  We sincerely appreciate  your excellent service and look forward to shopping from you in the future, should the Dyson start acting up again. (But hopefully not!)
Thank you and have a lovely weekend,

Kate

Online MV Claire

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Re: Testimonials
« Reply #253 on: October 14, 2022, 03:13:29 pm »
Again some extemely pleasant comments......
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Hi,

I just wanted to say thanks for the extremely efficient service received this week.

Parts ordered Wednesday and delivered Friday in recycled packaging ♻️ Fully informed along the way. Prices competitive too. Repaired and fully functional this afternoon!

Thanks and keep doing what you do.

Clare

Online MV Claire

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Re: Testimonials
« Reply #254 on: October 14, 2022, 03:19:47 pm »
A lady who sent her Sebo vacuum cleaer in for repair had this to say today......

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Good afternoon,
Just wanted to thank you for the excellent repair job on my sebo! I am delighted with what you have done and so pleased with the quick service. I live in a busy house with 3 children and 2 big dogs...going without my sebo is not good!!!
Thank you so much!
Kind regards,
Catriona.

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