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Hi Claire,I just wanted to let you know that the package arrived. Thank you for including the gasket, that was very kind of you. Combined together with YouTube how-to videos and your spare parts Iíve got the Dyson working again, better than ever! You guys are great and Iíll definitely buy my next vacuum cleaner from you - if indeed I ever need one.All the best and many thanks,James
Hi, Just a note to say that my friend (on whose behalf I placed this order) was over the moon with her 'new' DC03. Many thanks for your excellent service. Best RegardsGeoff
I have recently purchased a reconditioned AB03 Digital Mtr from yourselves, this has been fitted and our defective Air Blade is once again A1.Stevewww.portsmouth-port.co.uk
Thank you so much for a great service. I came to your shop on Monday with my DC24 and you resolved the issue with it within 1 minute. I was badly surprised that although I was happy to pay for your expertise to get my VAC going, you insisted that there was no charge!I'll be recommending your business to all my friends for your service and honesty. Since you insisted that no money change hand between us, I've decided to disagree £20 to a charity of your choosing. Many thanks for a great service. I wish you ever success and please do use my email as an endowment of your business. All the bestEdPS, don't forget to email me details of your favourite charity
For anybody inclined to want to make a similar donation, Cancer Research is always a good choice!
Many thanks for your refreshingly excellent service . I will tell my friends about you OK! Ian
Dear Claire Thankyou for the swift supply of the new motor for my Dyson it arrived mid morning Monday. I had it up and working for the afternoon and used it to give the house a good hover. It feels like a new machine again. Thank you once again. Best Regards Pete
Received this yesterday; opened it at work expecting bemusement & general indifference but everyone was as impressed as me, one girl said she wanted one for Xmas! I've pointed them at the website so you might get a few more orders. The ultimate accolade is probably from my kids who both said it looks "cool"; daughter said it is a Frankenstein machine, which she meant as a complement being made up from "dead" bits. Really appreciate it, it just seems a shame to get dust & dirt in that shiny clean bin!
Hi Claire,Spares arrived this morning.Many thanks for the super service, I’ll be using your services in the future for sureJ!Regards,Wes.
Speedy delivery and very helpful customer service. New Sole Plate fitted and all filters replaced. Many thanks!
Just a quick mail to say thank you for your speedy supply of the DC25 Headcleaner PCB.I only ordered on Sunday night, I had the PCB when I got home from work tonight, fitted in 10-15 mins, and am now up and running again.This was an £8 repair, that would have cost me £79 for a fixed price repair at a Dyson Service ctr.Excellent service and good price, and you are now in my contacts list for any future needs.I will pass on your details to friends and family.Regards Dave H*****
Hi Claire,I have placed the order with you for the hose. It was not an inherent design fault with the hose but just a case of my customer sticking a pen into it in order to get a fifty pence piece out! Just want to say thanks for your efforts with this & bigger thanks for your forum which I keep an eye on to find out what 'common' problems are affecting the more modern Dysons.I will do my best to make more purchases from you & maybe even sign up to the forum!Best regards,Rob
Hello @ Manchester Vacs,,just to say Dyson arrived and has already been in action.Thank you for the excellent service which i will highly recommend.Thanks again.Tam(Armadale West Lothian Scotland
Many thanks for your most excellent service, I managed to fit the parts you sent me including the elbow you so kindly supplied extra. Sorry about the delay in acknowledging, I have been a little busy. I must mention Dyson Medic, it was their website that recommended you and their video that enabled me to fix it myself. Regards, Gordon