Author Topic: DCO7 - No suction with crevice tool (Read 10167 times)

Parwaz7862 · « **Reply #15 on:** December 14, 2015, 07:00:43 pm »

PS Forgot to mention that check if the seals are intact wherever a part corresponds with the vacuum.

waqnis · « **Reply #16 on:** December 19, 2015, 05:43:17 pm »

To all members who spent time to assist me --

My face is red.

Before taking it to a local shop, called the Dyson help line in Illinois, USA. once more.

The customer service rep who took the call (a young woman, from her voice). Took me through the steps of what I did and identified the problem.

I had not correctly fitted the wand and hose before attaching the crevice tool. Followed her instructions and the crevice tool roared back to life.

Please accept my apologies.

My good wishes for the holidays.