Hello, I bought a DC39 in the US and moved later to Brazil and Dyson doen’t have a repair service here. The thing is the original motor burned out after 4 years, so I waited until my next trip to the US and bought 2 new motors and HEPA filters (just in case), research online how to change it and voilá, all was great in the world again!
Four months later, the second motor burned out and I tought it was odd because it was so soon, so surelly I did something wrong so I started researching again and came upon this post and I believe I discovered the issue.
In the picture bellow you have a black plastic piece that my DC39 doesn’t have. (I’m sure of it because in the first strip down there weren’t any spare parts left after I reassembled the machine)
Can you, please, tell me what it is and where can I buy it?