Hi Everyone,
I cannot believe this will be a new topic but I have not seen any previous references/posts relating to my "hard to push" issue with the DC25 Animal.
Our DC 25 Animal is now 7 years old - has been fine - and all the usual elements still work OK.
However, over recent weeks the machine suddenly became very difficult to push over carpets that we have had and vacuumed successfully and easily for years. Then we bought 2 x new carpets and the machine will only travel over them with extreme force!
I have looked for any adjusters to the head but cannot see any.
I have wasted £34 taking it to a local Domestic Appliances Centre for a "service" - same problem persists!
I have contacted Dyson who gleefully told me the machine is well out of warranty and that my problem can only be resolved by an Engineers Callout for £80!
I am reluctant to invest this in a 7 year old machine that only costs around £250 to replace!
I have researched the internet and seen complaints about other Dyson Models doing this and videos / suggestions on drilling air-holes in the head and affixing "furniture slider bars" to the front of the head. But no specific solutions to the DC25 Animal.
I would have given the slider bars a chance but you cannot buy the "US" website linked slider bar for UK delivery!
Does anyone have any similar experience or ideas as to why this has suddenly happened - and how I can fix the problem?
What will an £80 callout Dyson Engineer do?
They won't tell me on the phone!