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Thanks for that. I'm waiting the arrival of a new (hopefully better fitting) internal hose. I'll let you know if that solves the problem.
New internal hose arrived but, it will not fit onto the brush housing. I'm assuming this must be a 'compatible' hose which simply isn't the right size to 'screw' onto the brush housing. Anyone any ideas where is the best place to get a genuine (one that fits) internal hose?