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My GTECH Mark 1 cordless has just stopped working and when I phoned the manufacturer I was told that only models purchased direct had a 2 year warranty, as I bought mine from Argos it only had a 1 year warranty, where does this purchase stand?
Dear Tony,I am sorry to hear that you were advised this, its only our power sweepers that have a one year warranty when purchased from a retailer. If its Model AR02 or AR20 which you will find on the base of the vacuum then this will have a two year warranty. Gtech would need to see a proof of purchase in order for it to be registered which can be done by sending a photo of the receipt to firstname.lastname@example.org or you can send the receipt to the head office which is Gtech, Brindley Road, Warndon, WR4 9FB. Sorry for any inconvenience caused, I hope this helps. Kind regardsGtech