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Author Topic: Dyson V6 cuts out in max mode, blue flashing light  (Read 39698 times)

Offline Browntoa

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Dyson V6 cuts out in max mode, blue flashing light
« on: February 15, 2019, 05:29:19 PM »
I thought it might be blocked so dismantled , cleaned inside cone and head and got loads of muck out.

It runs for about 10 seconds on max mode , the round blue circle starts flashing and then it stops working with flashing blue led. You need to connect to charger to reset.

Runs fine without stopping when not in max mode.

If I block suction it starts pulsing as it should and stops . If I release trigger and then press again it starts up as it should.

Does the same with or without filter and cannister on unit.

I've removed the battery when it's stopped working , left a while and then reconnected . Still flashing blue afterwards and needs connection to charger to reset.

I'm sort of thinking it's the battery but have not got a spare to check.



Online ryevac

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Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #1 on: February 15, 2019, 10:39:21 PM »
I would be looking at battery, due to the device running normally in low power mode.
The only way to fail is not to try.

Offline Browntoa

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Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #2 on: February 15, 2019, 10:48:31 PM »
Cheers , what I thought

Will see if I can borrow a battery

I've noticed Dyson no longer sell them on the website

Online ryevac

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Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #3 on: February 16, 2019, 12:41:41 PM »
Luckily mine started to show similar symptoms as yours, just before the 2 year warranty expired.
Dyson replaced it F.O.C fortunately, and resolved the problem.



The only way to fail is not to try.


Offline Browntoa

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Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #4 on: February 16, 2019, 12:59:23 PM »
Well after 2 battery votes just ordered a replacement from eBay from 100% feedback seller

Will come back and update

Offline Tim100

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Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #5 on: February 16, 2019, 02:42:03 PM »
Agree on battery they go regular at about 2to 3 years old

Offline Browntoa

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Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #6 on: February 17, 2019, 11:46:05 AM »
Had a reply back from Dyson about no battery available , they claim they are but you have to ring customer service. I'm assuming hard sell on engineer visit

Offline Browntoa

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Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #7 on: February 19, 2019, 10:11:56 PM »
And can confirm new battery was the answer.

Thank you all

Online ryevac

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Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #8 on: February 20, 2019, 01:37:00 PM »
 :thumbsup:
The only way to fail is not to try.

Online MVacs

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Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #9 on: February 20, 2019, 08:09:27 PM »
Had a reply back from Dyson about no battery available ,

Yes there is a shortage of genuine ones and Dyson are hoarding what they have to fulfill warranty claims. None are available to the trade at the moment. There's been a drought for months.

We've had some good 3000 mAh in from China to keep up with shop demand (it's not a line we sell online as people buy them on spec then want to return them when they discover its the charger or something else).

Offline TMM

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Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #10 on: October 09, 2019, 02:48:09 PM »
I had the same problem , just called Dyson customer service , they confirm it's the battery memory problem .

connect V6 to the charger few seconds , it can reset the battery , it will work fine again , but you may need do this every time after you recharge the battery ... ) .

my V6 still under warranty , so they sending me a new battery .

Offline Mr_DC25

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Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #11 on: July 09, 2020, 11:42:42 PM »
I too have this problem with my V6. It is quite poor really, as I see this more as a latent defect rather than a warranty issue.  :censored:

 :offtopic:Can anyone recommend a good source for a new battery? Also, are there any non-Dyson batteries that will perform as well?

Many thanks.

Offline Browntoa

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Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #12 on: July 15, 2020, 10:52:51 AM »
I can confirm the generic OEM battery is still working well after a year so no complaints.

I got mine off a high feedback seller off eBay

Online MVacs

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Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #13 on: July 16, 2020, 04:36:05 PM »
We use some now with Sony cells in that are comparable to OEM quality.

The ones with Chinese cells are literally a lottery. Especially on eBay and Amazon type sites. You got lucky there and found a decent supplier.  :thumbsup:

 

 

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