The World's #1 Vacuum Cleaner Advice, Repair, Discussion & Information Forum

Author Topic: Dyson V6 cuts out in max mode, blue flashing light  (Read 1093 times)

Offline Browntoa

  • Member
  • Posts: 26
  • Country: gb
Dyson V6 cuts out in max mode, blue flashing light
« on: February 15, 2019, 05:29:19 PM »
I thought it might be blocked so dismantled , cleaned inside cone and head and got loads of muck out.

It runs for about 10 seconds on max mode , the round blue circle starts flashing and then it stops working with flashing blue led. You need to connect to charger to reset.

Runs fine without stopping when not in max mode.

If I block suction it starts pulsing as it should and stops . If I release trigger and then press again it starts up as it should.

Does the same with or without filter and cannister on unit.

I've removed the battery when it's stopped working , left a while and then reconnected . Still flashing blue afterwards and needs connection to charger to reset.

I'm sort of thinking it's the battery but have not got a spare to check.



Online ryevac

  • Member
  • Posts: 384
  • Country: gb
  • Gender: Male
  • Optimism is the faith that leads to achievement
Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #1 on: February 15, 2019, 10:39:21 PM »
I would be looking at battery, due to the device running normally in low power mode.
The only failure is not to try.

Offline Browntoa

  • Member
  • Posts: 26
  • Country: gb
Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #2 on: February 15, 2019, 10:48:31 PM »
Cheers , what I thought

Will see if I can borrow a battery

I've noticed Dyson no longer sell them on the website

Online ryevac

  • Member
  • Posts: 384
  • Country: gb
  • Gender: Male
  • Optimism is the faith that leads to achievement
Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #3 on: February 16, 2019, 12:41:41 PM »
Luckily mine started to show similar symptoms as yours, just before the 2 year warranty expired.
Dyson replaced it F.O.C fortunately, and resolved the problem.



The only failure is not to try.


Offline Browntoa

  • Member
  • Posts: 26
  • Country: gb
Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #4 on: February 16, 2019, 12:59:23 PM »
Well after 2 battery votes just ordered a replacement from eBay from 100% feedback seller

Will come back and update

Offline Tim100

  • Member
  • Posts: 20
  • Country: gb
  • Gender: Male
Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #5 on: February 16, 2019, 02:42:03 PM »
Agree on battery they go regular at about 2to 3 years old

Offline Browntoa

  • Member
  • Posts: 26
  • Country: gb
Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #6 on: February 17, 2019, 11:46:05 AM »
Had a reply back from Dyson about no battery available , they claim they are but you have to ring customer service. I'm assuming hard sell on engineer visit

Offline Browntoa

  • Member
  • Posts: 26
  • Country: gb
Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #7 on: February 19, 2019, 10:11:56 PM »
And can confirm new battery was the answer.

Thank you all

Online ryevac

  • Member
  • Posts: 384
  • Country: gb
  • Gender: Male
  • Optimism is the faith that leads to achievement
Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #8 on: February 20, 2019, 01:37:00 PM »
 :thumbsup:
The only failure is not to try.

Online MVacs

  • Administrator
  • Member
  • *****
  • Posts: 5321
  • Country: gb
  • Gender: Male
    • Manchester Vacs -- The Independent Dyson Specialists
Re: Dyson V6 cuts out in max mode, blue flashing light
« Reply #9 on: February 20, 2019, 08:09:27 PM »
Had a reply back from Dyson about no battery available ,

Yes there is a shortage of genuine ones and Dyson are hoarding what they have to fulfill warranty claims. None are available to the trade at the moment. There's been a drought for months.

We've had some good 3000 mAh in from China to keep up with shop demand (it's not a line we sell online as people buy them on spec then want to return them when they discover its the charger or something else).

 

 

Dyson Spare Parts

 

 

Freestanding Dyson Cordless Vacuum Stand

 

 

Buy a Dyson DC04 Wand Handle

 

 

 

 

Sebo Vacuum Cleaners

Dyson Spares, Parts, Advice   Follow us on Twitter

Manchester Vacson Google+

Manchester Vacs on Instagram