Noob forum member here.
I have just bought a reconned DC27 animal. Filters are all clean and its seems like its in ok nick.
Problem is the hardfloor setting.
When the hoover is in the carpet setting it seems fine picks up ok and the brushes spin.
In hardwood setting (and we have wooden floors throughout the downstairs bar the lounge) it doesnt seem to suck. Im just pushing fluff around like a broom rather than anything being collected. Putting my hand over the exhaust at the end of the extension pipe does feel like there is suction there, its strong enough to pull t shirt or skin.
Any clues to what might be causing this perceived lack of power in the hardwood position?
Im not worried about pulling it apart, replaced filters and belts etc etc on the old dyson this one replaced.
Thanks in advance for any advice, i need clean floors.