Hi all, I’m new here. I came across this forum when trying to google the issue I’ve got with my DC07. None of the existing topics seem to cover my issue to a resolution. So I cleaned the brush one day by cutting off the hair and threats that had got caught up in it the brush always has and still moves freely, I didn’t do anything else but ever since then it’s been almost impossible to use. It’s almost like the suction has increased. So much so that I can’t push it forward but when I do it’s heavy, to the ground and sometimes even screeches. It was working perfectly fine until the point I cleaned it and it showed no signs of failure.
I don’t know terms so please bear with me on this one... to try and resolve this I’ve taken off the sole plate, made sure the wheels move freely, cleaned it, removed the rubber, even tried putting pennies on it to create space between the plate and the floor. I’ve cleaned the filters, checked for blockages and tested it at each stage.
Here’s the baffling part. It moves freely until I put the dust collector back on so the brush moves when on carpet but as soon as the collector is back on the suction is unreal. I can’t figure this one out.
Any ideas?