This one has got me scratching my head. Machine came in with poor suction and cutting out. Charger was OK but battery shot. Brushroll didn't turn, as bearing seized. Also soleplate cracked, so rather than mess around trying to fix it, I ordered a new compatible head and a battery.
Fitted both, washed the cyclone.
The brushroll still doesn't turn. There is continuity through the wand, but even plugged directly into the main body unit, it still doesn't turn. Contacts on the main body seem OK, and I get continuity across those terminals, even without pressing the trigger.
The main motor runs fine.
Is there something else I should be checking please?