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Author Topic: DC04: cyclone wont come off  (Read 124 times)

Offline ringer

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DC04: cyclone wont come off
« on: March 26, 2020, 09:01:20 PM »
I work for a charity that collects things from donors & gives them
to people in need. We have received a DC04, green, looks handsome
but the cyclone wont come off. I know where the release is: top of
handle next to the "D" of "Dyson". It works fine on our old DC04.
Please any advice? Thank you
mark

Online MVacs

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    • Manchester Vacs -- The Independent Dyson Specialists
Re: DC04: cyclone wont come off
« Reply #1 on: March 27, 2020, 12:25:50 AM »
Try pushing the cyclone down hard and then try it while holding it down.

Sometimes people have the post motor filter cover (below the cyclone) off and put it back wrong and the cyclone sits too high and too tight against its clip.

Offline ringer

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  • Country: gb
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Re: DC04: cyclone wont come off
« Reply #2 on: April 03, 2020, 04:59:56 PM »
Thank you, will try once I am allowed out the house.
I am embarassed to have to say: if the PM filter
 is in wrong, it is almost certainly my fault.
mark

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