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Author Topic: Dyson CR01 fault code F13  (Read 9794 times)

Offline MJI

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Dyson CR01 fault code F13
« on: January 04, 2012, 11:14:13 pm »
Water level issue still comes and goes, but a new one.

It fails about 15 minutes into the cycle with error F13, not long after it finishes the contra rotate cycle.

Heating element has a resistance in the region of its wattage (v=ir & wattage=iv) so is not shorted or burnt out.

Wiring looks OK.

Offline Dyson Tech

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Re: Dyson CR01 fault code F13
« Reply #1 on: January 06, 2012, 12:21:45 pm »
F13 suggests a fault with the heater element, located at the front of the machine. If, if the heater element fails, the wash will suspend after the second contrarotation stage. 

You can try what is in our manual first:

1.   Switch off the power using the 'MAINS ON/OFF' button
2.   Press and hold the 'Temperature' button
3.   Carry out the next three steps within 3 seconds;
4.   Switch on the power
5.   Release the 'Temperature' button
6.   Press the 'Soil type' button
7.   Check that a message similar to "DIAGNOSTIC MODE 123F7F2F5V127" is displayed. If it is not, repeat from the beginning
8.   Switch off the power
9.   Switch on the power. The fault code should have cleared

This is from an engineer guide we have rather than actual experience I might add.
We expect that by seeking advice here, you are competent enough to be able to make any electrical installations safely and in a safe and legal manner in your jurisdiction. If you are in any doubt whatsoever, do consult an electrician. You implement any advice you read at this site at your own risk.

Offline MJI

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Re: Dyson CR01 fault code F13
« Reply #2 on: January 07, 2012, 12:19:23 am »
Clears the error but it still fails - ordering an element this weekend





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