I have one of these in with the brushroll making a hideous screeching noise when spinning. With the brushroll removed, the motor is OK, The problem appears to be a massive build up of hair around the shaft under where the end cap fits on. But I cannot seem to remove the end cap in order to clear it out properly, despite applying quite a lot of pressure.
Is this built as a single unit, or can I lever the end cap off?
To add insult to injury, it appears that you cannot even buy the brushroll/end cap assembly separately: you have to replace the entire cleaner head at £65. Part no. is 968642-02.
Has anyone encountered this same problems and got any suggestions please?