Author Topic: Stuck Wand DC25 (Read 12644 times)

tcatvac · « **on:** December 11, 2011, 04:05:03 pm »

Can not pull out the wand, moves about 6 inches and stops!!!

Angus Black · « **Reply #1 on:** December 12, 2011, 12:09:11 am »

You lift the end cover cap up, and pull the red cap attached to the tube out, yes?

tcatvac · « **Reply #2 on:** December 12, 2011, 02:59:06 pm »

I have done that. It will pull up about 6 inches and will not move any more. Can not pull all the way out.

Dyson Tech · « **Reply #3 on:** December 13, 2011, 10:05:26 pm »

They can be a little stiff. Have you been enthusiastic with it? Was it coming out before OK?

tcatvac · « **Reply #4 on:** December 13, 2011, 10:12:55 pm »

I GOT IT OUT WITH A LOT MORE FORCE. DID NOT WANT TO BREAK ANYTHING!
THANKS

Dyson Tech · « **Reply #5 on:** December 13, 2011, 10:29:24 pm »

Quote from: tcatvac on December 13, 2011, 10:12:55 pm

I GOT IT OUT WITH A LOT MORE FORCE. DID NOT WANT TO BREAK ANYTHING!
THANKS

Glad you got fixed up.

mark · « **Reply #6 on:** February 12, 2012, 03:05:37 pm »

My problem is that when I open the cap the cap will not lift at all.
Have tried being "vigorous" with it to no avail, any suggestions?
Mark

kenemakid · « **Reply #7 on:** March 17, 2012, 11:23:06 am »

I cannot lift the wand at all. I open the cap. and the wand does not release at all. Fells like it is welded in there. I may have force it but would like to know what I am likely to break.

MVacs · « **Reply #8 on:** March 17, 2012, 06:11:32 pm »

This is Dysons answer to this:

<a href="https://www.youtube.com/v/FJcNXrfQDVo" target="_blank" rel="noopener noreferrer" class="bbc_link bbc_flash_disabled new_win">https://www.youtube.com/v/FJcNXrfQDVo</a>

Try that first......

kenemakid · « **Reply #9 on:** March 17, 2012, 09:37:27 pm »

Thanks for that but I have sorted it out now. This was not the problem it was that the clear catch, inside the wand head had jammed. WD40 and a good yank fixed it. Thanks anyway