DC03..no suction from wand

[aceone]

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Hi   i have a Dyson DC03,not a model i am not familiar with at all.,The problem being,i can use the vacuum in the upright position and it works well,but when i take the wand out to use,there is zero suction,have you any idea where the problem might be
         thankyou
                   

[Dyson Tech]

Take out the cassette at the bottom of the hose and see if this seal is there - we can go from there.

[aceone]

Just had a look,and the seal is present!!!! thankyou,....and happy xmas to you all at "Manchester Vacs"