The World's #1 Vacuum Cleaner Advice, Repair, Discussion & Information Forum
Do you mean the machine wont stand up?
Our DC25 is doing the same thing. Did you discover how to fix it so the brushbar head stays locked when you lift up the vacuum?
I have this exact same problem on a DC25. Right after it happened, I found one of the small black hex-head screws, plus a plastic washer, on the floor nearby. I inspected the vacuum in detail everywhere I could see, into all the nooks and crannies without disassembling anything, but could not see anywhere where this screw had come from. I'm wondering if it might just be that I need to disassemble a bit, and re-fasten that screw. Any thoughts on that? Or any further info from the original poster about what the solution was?