Dyson & Sebo Vacuum Cleaner Repair & Advice Forums

Dyson Advice => Vacuum and Appliance Chat => Topic started by: MVacs on May 12, 2011, 12:59:33 AM

Title: Dyson Lemons
Post by: MVacs on May 12, 2011, 12:59:33 AM
I wanted the opinion of the members here as to which Dyson product (if any) you consider a lemon!


For me, the biggest Dyson lemon was the Dyson washing machines. Dyson developed the CR01 Contrarotator, the world's first washing machine with two counter-rotating drums (spinning in opposite directions) for a better clean. Each drum also had 5,000 spin perforations for drier clothes at the end of the cycle. The washing machine was marketed under the slogan Two drums are better than one. This model was first available in November 2000. Dyson's next washing machine was the CR02, which was available in two versions, the Flowcheck and Allergy models. The company then stopped making washing machines because they were unprofitable.

I *really* wanted to like the Dyson washing machine. I bought a few used ones from eBay to dismantle them to see how they worked. I did some online research too. The conclusion I came to was that most of these machines available today are broken. If you want one, better to buy several and attempt to make a good one out of several.

The drum bearings are often worn and noisy. The contra-rotating drums often snagged clothes. The digital displays play up quite often too. Dyson do not sell many of the parts any more and they are unavailable (that we at Manchester Vacs know of) after market.

We had an ex Dyson washing machine engineer in our shop (buying some parts). He told us the reason these were not profitable for Dyson is that as they were so unreliable; they were a warranty nightmare.

They had to get something wrong eventually. It happens to the best of us. So, the Dyson washing machine is my nomination for the Dyson lemon award. What's yours?