Dyson & Sebo Vacuum Cleaner Repair & Advice Forums

Dyson Models => Handheld, Cordless, Stick, Wand & Robotic Dyson Vacuum Cleaners => Topic started by: Parwaz7862 on November 19, 2016, 12:10:17 am

Title: Dyson DC16 Animal cuts out?!
Post by: Parwaz7862 on November 19, 2016, 12:10:17 am
I picked up a DC16 Animal last night and it's brilliant when it works! Cleans well (the mini motorised head is amazing), but unfortunately it cuts out every 10 secs or so, but when I blocked the suction off with my hand for about 1 minute it ran completely fine with no cutting out throughout that?! When I removed my hand so the machine could breathe again, it instantly cut out. I originally thought it was the battery, however I noticed there was a metal magnet sensor thing for the filter and made sure it's seated correctly, filters clean etc and it still does the same thing  :'(

Anyone reckon it's the filter sensor? Thanks ;)

These filter sensors are really problematic and annoying, I hope they aren't on the V6/8 models.
Title: Re: Dyson DC16 Animal cuts out?!
Post by: Madrat on November 19, 2016, 11:40:20 pm
It will be the filter sensor, try holding a magnet to the sensor and see if it runs, You could try a new filter or bypass the sensor.  I love my dc16 animal, as you say the mini head is fantastic.
Title: Re: Dyson DC16 Animal cuts out?!
Post by: Parwaz7862 on November 20, 2016, 12:34:43 am
I unfortunately damaged the motor unit, will need a new one :| The rest of it's fine, charger and motorised head etc, just either want it fixed or my £20 back
So presuming the filter sensor is messed up, I have faith that the battery may be fine after all? ;D
Title: Re: Dyson DC16 Animal cuts out?!
Post by: Mel on November 23, 2016, 12:42:56 am
Hi guys. I have exactly the same problem with my dc16. Healthy battery, good charger ... and it does the same trick. I thought that is from faulty sensor....removed it and bypassed it and still do the same... Any ideas please 😓
Title: Re: Dyson DC16 Animal cuts out?!
Post by: Parwaz7862 on November 23, 2016, 02:49:09 pm
Such a weird handheld, these filter sensors ugh, really hope the odels from DC59 onwards doesn't have them
I gave up with my DC16, I'd say you need a new motor unit unfortunately
Title: Re: Dyson DC16 Animal cuts out?!
Post by: Mel on November 23, 2016, 02:58:25 pm
I'm not giving up easy, but I don't think that is a motor fault. It looks like control circuit fault to me. I can't find replacement PCB on line ether?! Do they sell them as a spare?
Title: Re: Dyson DC16 Animal cuts out?!
Post by: Parwaz7862 on November 23, 2016, 03:11:21 pm
No I mean the motor should be fine, but it's the motor unit/housing you need to replace entirely, but if you find a PCB, it may or may not work 100%
Title: Re: Dyson DC16 Animal cuts out?!
Post by: Mel on November 23, 2016, 03:40:56 pm
After playing with it for 2 days notice difference of discharging speed in one of the battery cells. Fully charged they all over 2.3V , but after few attempts to run - 20V, 22V, 22V. Do you think is worth it 22 euro for new battery from ebay ?
Title: Re: Dyson DC16 Animal cuts out?!
Post by: Parwaz7862 on November 23, 2016, 03:51:19 pm
After playing with it for 2 days notice difference of discharging speed in one of the battery cells. Fully charged they all over 2.3V , but after few attempts to run - 20V, 22V, 22V. Do you think is worth it 22 euro for new battery from ebay ?

Probably if there is a returns policy just in case it's not the battery at fault.
Title: Re: Dyson DC16 Animal cuts out?!
Post by: Madrat on November 23, 2016, 07:13:28 pm
To be honest there is never a cut a dry fault with these things, I would try a new battery, you can get them for £16 on ebay and if it's not that you can always sell it on.