Dyson & Sebo Vacuum Cleaner Repair & Advice Forums
Dyson Models => First Generation "The Ball" Dysons. => Topic started by: Dysonboy on February 22, 2019, 11:26:36 pm
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My dads mate from work gave him a DC24 for me to look at. Hurah! The first time to see a DC24 in flesh.
Ive gone and diagnosed down to being a faulty brushroll motor.
Having spoke the chap decided to go and have the motor done so i've ordered a motor assembly for 20 squidoodlys. Becuase i've specifically had to extend my range of tools for a longer torx 10 since my electrical one had sleeving thick enough to prevent access so I ordered the cheapest torx 10 I could find and thinking to add a little extra onto the labour to cover part of the 99P it cost me. Then again.. one pound doesnt really bother me.
Im going on a motor swap and basic cleanup and service - filters cleaned, wiped around the air ducts etc. so what kind of labour would you charge for this? Say 2-3 hours work? Brushroll motor seems fairly easy job, time consuming would be the cleanup but again, im not going full on stripdown.
What would you do labour wise plus the 20 for motor?
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I charge £30 per hour on site visits, plus parts. if someone brings the item to me i charge £20 per hour plus parts.
Imo you cannot charge extra because you had to buy a tool item, thats your problem not the customers.
Tools pay for themselves many times over so i think it's irrelevent ?
Don't give a 12 month warranty on the motor either, it's a consumable part and noted for poor reliability... give 3 months only.
Careful giving a price, as them 24 heads, (if the machine has moon miles on it) the brushbar and spigot can be worn and make hell of a racket when running.
It's an hours work, i charge my rates to try and make a living, not for beer tokens.
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I charge £30 per hour on site visits, plus parts. if someone brings the item to me i charge £20 per hour plus parts.
Imo you cannot charge extra because you had to buy a tool item, thats your problem not the customers.
Tools pay for themselves many times over so i think it's irrelevent ?
Don't give a 12 month warranty on the motor either, it's a consumable part and noted for poor reliability... give 3 months only.
Careful giving a price, as them 24 heads, (if the machine has moon miles on it) the brushbar and spigot can be worn and make hell of a racket when running.
It's an hours work, i charge my rates to try and make a living, not for beer tokens.
I was debating about the tool price because it is a little unfair, I was thinking to just add the little extra just to take the motor price to a full pound like, so say the motor was (just as an example) £23.80 add on an extra 20p just to take it to the full pound. But the one I’ve now ordered is 1p off the full pound so yeah, at that I’ll say the full pound but the extra 1p for the driver? Dunno why I said labour as I meant add onto motor price to the full pound.
Cheers for advice :tiphat:
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Why not just take the driver back for a refund after you have done the job. ? ;D
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Or as said, keep the tools. From the DC24 onwards, EVERY dyson uses that size! When you get even newer they go tinier, I had to break out the properly tiny ones from my laptop repair set to open up the v10 I did the other day!
On the DC54 for example I think only 4 or 5 screws were ye olde t15 size in the whole machine...