Dyson & Sebo Vacuum Cleaner Repair & Advice Forums

Dyson Models => Dyson DC14, DC17, DC27, DC28 and DC33 => Topic started by: Dyson Tech on October 04, 2010, 10:18:22 am

Title: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: Dyson Tech on October 04, 2010, 10:18:22 am
I just dug out of my old files a set of DC14 exploded drawings that may be useful to some of you guys.

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Here is the first one: The DC14 brush roll, clutch and base housing assemblies.

[attachimg=1]

Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: Dyson Tech on October 04, 2010, 10:18:29 am
Here is the second one: The DC14 Cyclone Assembly and Motor Assembly:

[attachimg=1]
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: Dyson Tech on October 04, 2010, 10:18:37 am
Here is the third one: The DC14 Back Hose, Wand & Attachments.

[attachimg=1]
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: Dyson Tech on December 26, 2010, 11:37:04 am
Here is the last one: DC14 Chassis and electrical connections.

[attachimg=1]
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: bzzz500 on February 01, 2011, 02:29:27 am
 ;) Thanks for the post One look and I could see why the head would not go down flat.  Hose was upside down and always pulled the head up instead of pushing it down.  Again many thanks.
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: MVacs on February 01, 2011, 09:39:49 pm
;) Thanks for the post One look and I could see why the head would not go down flat.  Hose was upside down and always pulled the head up instead of pushing it down.  Again many thanks.

We aim to please.  :tiphat:
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: DC14 on April 07, 2011, 11:53:55 pm
These Schematics do not show the Latch that holds the canister to the body of the vacuum.
Why is that ??  That is the part I need to replace.
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: MVacs on April 08, 2011, 01:25:48 am
These Schematics do not show the Latch that holds the canister to the body of the vacuum.
Why is that ??  That is the part I need to replace.

Dyson do not supply that part on its own is why. They prefer to sell you a full cyclone unit numbered "68" on the diagram. We can supply it (or the whole clip off top) as a used part in case of need.
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: DC14 on April 08, 2011, 01:33:58 am
Don't bother, after arguing with Dyson about this part on the phone 3 times I have decided to go smash my Dyson vacuum with a Sledge Hammer and to buy a real Vacuum instead. They have lost me as a customer forever over a 12 cent plastic part. By the way, here is Schematic that actually shows the part. It is the Cyclone Release Catch. I did find one local vendor that can get me the part, but I still think I would rather video tape myself destroying the vacuum.

[attachimg=1]
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: MVacs on April 08, 2011, 08:37:14 am
Ahh, I see the one you mean now. I misread your original description. I thought you meant the trigger on the cyclone top. Yes, that part you mention will be available I expect.

Hey, if you really hate your Dyson, there is a topic for you here: >>Is there any one out there who truly hates their Dyson?<< (https://manchestervacs.co.uk/DysonForum/index.php/topic,35.msg72.html#msg72).
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: DC14 on April 08, 2011, 05:25:57 pm
I had no problem with them until things started breaking on our vacuum and they kept making it harder to replace the parts. I have gone through 3 of the doors on the bottom of the dust collection canister, and now the little Cyclone Release Catch/Latch that holds the Canister and the Cyclone to the body of the vacuum. Funny thing is, I really pamper most things that I own, I am not rough with them. So this does not really speak well of this product. Then when the Dyson Employees told me I cannot buy that part, it angered me. But then they made it worse by having me go to a bunch of Sears Parts and Appliance stores looking for the part, because Dyson told me they would have it or could order it. But in reality Sears could only buy the Entire Spine of the Vacuum Chassis, they would not let them get that one single part, and for the money I could easily buy a competing vacuum. Then I called Dyson and Asked them to put me in touch with a Supervisor, and each of the three times I called, they hung up on me when I politely asked for a Supervisor. Finally I got through a Fourth time, but they only let me speak with a Customer Service Rep. who politely told me, "To bad, we do not sell that part, your only options are to send us the entire vacuum and we will rebuild it for you, or to take it to a certified repair facility and allow them to rebuild the vacuum for you, you cannot purchase the part." In other words, spend between a hundred bucks and possibly much more with the shipping option for a 12 cent part I have already taken off the machine with two simple screws. So there is no Hatred here, it is just INSANITY ON THE PART OF THIS BULLSHIT COMPANY DYSON ! And that is why I will be Destroying my Dyson DC14 "Full Access" Model Vacuum with a Sledge Hammer and Video Taping it and putting it on Twitter and Facebook for the world to see, and of course i will tell the story of how Dyson screws over their customers too !! Nothing better than some bad publicity for a terrible company !!
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: MVacs on April 08, 2011, 06:00:13 pm
Just before you get your sledgehammer out, this is the part you want?

[attachimg=1]

They are showing stock of those new and including postage to the US, one would cost you about $10 and take 7-10 days to arrive.

Alternatively, if you go the sledgehammer route, don't forget to give us the link to the video.  :tiphat:
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: DC14 on April 08, 2011, 06:11:24 pm
Correct, that is the part that they Refuse to sell me.
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: MVacs on April 08, 2011, 06:23:39 pm
Correct, that is the part that they Refuse to sell me.

If you want one, use >>this page<< (https://manchestervacs.co.uk/pay.html) to send us £6.50 (Paypal will convert it to US$ along the way) and I'll drop you a new one in the mail Monday morning.

Or there's always the big hammer.  ;D
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: DC14 on April 08, 2011, 11:06:21 pm
Still leaning towards the Hammer !! Especially since several marketing websites have expressed interest in featuring my "Dyson Go Smash Video" on their international websites. I think it would be a good thing for anyone frustrated with Dyson to vent by demonstrating how easily their crappy cheap vacuums disintegrate with some simple manipulation of tools that were designed properly thousands of years ago. The Club, and the Hammer !! These aren't tools that require an overqualified technician to install a 12 cent part every year for 120 dollars. No, these are timeless classics that just keep on working for generations, unlike the crappy Dyson products that only last you a few years, never live up to the hype, and cost more than buying two or three of the competing vacuums combined. All because of a 12 cent part that they refused to sell me, and only some kind technician from overseas was able to even offer me the part.
 :'( :'( :'( :'(

Think I should contact Letterman, and see if they want to drop it off a roof top like they do from time to time in funny video segments with Dave. I am sure we could find a few dozen vacuums to drop if he wanted to do it !!
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: mrc on July 25, 2011, 02:02:47 pm
Thanks for the exploded diagram of the DC14. I picked one up at an auction that is missing what looks to be part #71 on the diagram. Does anyone have a part # and/or proper name for the part.

Thanks

Craig C.
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: MVacs on July 25, 2011, 05:58:11 pm
That's the bin flap. The correct name is "bin base assembly" and the part number is DYS909001-01.

I see you are in the US. If you struggle getting one out there, we could send you one and it would cost about $25 with shipping, for a new one.
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: SpnsrKzb on April 13, 2014, 08:54:03 pm
Hi how much for parts 62 and 55?
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: MVacs on April 14, 2014, 12:35:47 am
Hi how much for parts 62 and 55?

Give us a call (https://manchestervacs.co.uk/Dyson/dyson-shop.html) as I don't think they are on the site. We'd also need a serial number to colour match.
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: beko1987 on April 14, 2014, 09:03:20 am
'Colour Match'? It's a rubber seal and a screw, dont think they come in different colours!
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: MVacs on April 15, 2014, 09:31:09 am
62 appears to be a motor cover?
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: beko1987 on April 16, 2014, 08:44:10 am
62 says it's the changeover valve seal
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: MVacs on April 16, 2014, 09:01:44 am
Ahh, they are from different places I think.

I was looking at this one (https://manchestervacs.co.uk/DysonForum/index.php/topic,80.msg67.html#msg67) and this bit.

[attachimg=1]
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: beko1987 on April 16, 2014, 09:10:41 am
Aaah then yes! Colour is important! Unless you could paint. Dyson in that flip blue/purple Rover and MG used to use would be cool... :boggleeye:
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: dwhitmore on February 04, 2015, 12:54:10 pm
I have replaced a motor on a DC14 and I thought I had enough info from Youtube to re-assemble it.
Unfortunately I have been left with 2 large black plastic circlips.
These appear to be item 14 on last Exploded Drawing 10.05.
Can anyone describe exactly where the 2 circlips should be fitted? 
Approx size of each circlip is 30mm O/D x 25mm I/D x 5mm Wide
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: beko1987 on February 04, 2015, 01:00:37 pm
Their the pivot rings, and go around each stub that holds the brushroll housing on.

Shown here on a DC07, but the location is the same on a 14

(https://lh5.googleusercontent.com/-JU43lnfvn8s/VGFW8yxEfNI/AAAAAAAAfGA/vEdDP8T_30w/s1023/IMAG1774.jpg)

(https://lh5.googleusercontent.com/-pxoLrFG-SfA/VGFW-YLiPiI/AAAAAAAAfGI/5R4RNuAvLco/s1023/IMAG1775.jpg)

Will be a large flat circlip at the front of each with the cleaner head fitted as so. You can see the ring too

(https://lh3.googleusercontent.com/-6wjfbj8tevk/VGFYX7He_LI/AAAAAAAAfME/7SerUO8Dc3Y/s1023/IMAG1821.jpg)

(https://lh3.googleusercontent.com/-zshaz7GyWjM/VGFYZjgXEEI/AAAAAAAAfMM/IAllenxhens/s1023/IMAG1822.jpg)

You may be able to get them fitted without stripping the whole thing down again by carefully prising each side off in turn and locating the clip if your lucky.
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: RBEmerson on February 11, 2017, 12:04:03 am
Don't bother, after arguing with Dyson about this part on the phone 3 times I have decided to go smash my Dyson vacuum with a Sledge Hammer and to buy a real Vacuum instead. They have lost me as a customer forever over a 12 cent plastic part. By the way, here is Schematic that actually shows the part. It is the Cyclone Release Catch. I did find one local vendor that can get me the part, but I still think I would rather video tape myself destroying the vacuum.

(Attachment Link)
While this is necro-posting, I'll give it a try anyway. In the linked diagram, part 49, the "Cyclone release catch" on our DC14 no longer grips the canister correctly. Customer service thinks it's this catch that's at fault. OK, I have one on order. I looked at the enlarged photo, on the SearPartsDirect site, of the switch cover. I now am confident that "all" I need to do is pop the cover, pull the catch, put in the new catch, and jam the cover back on. Easy-peasy right? The devil is in the details, of course. What do I need to do to release what seem to be two locking catches on the switch cover?

For the record, neither Dyson or SearPartsDirect show the catch, but the customer service person was able to identify the part and even got the color right (purple, not red). I'll know in a week if my faith is well placed.
Title: Re: Dyson DC14 Exploded Drawings - Diagrams - Schematic
Post by: mlwatts on February 10, 2022, 10:42:14 pm
Where to you find the # code reference to the drawings