Dyson & Sebo Vacuum Cleaner Repair & Advice Forums

Dyson Models => Handheld, Cordless, Stick, Wand & Robotic Dyson Vacuum Cleaners => Topic started by: ElwoodP on December 20, 2017, 10:19:28 pm

Title: Dyson v8
Post by: ElwoodP on December 20, 2017, 10:19:28 pm

Only had my v8 for a few weeks. The motorhead has become hard to push suddenly. I looked at it and part of the rubber bar at the back had flicked out over the red tabs holding it in. I tucked it back in but I don't think it is right.

See video:
https://www.dropbox.com/s/cssazb0wptd9flp/v8head.MOV?dl=0

I think it should easily pivot into the body all the way across the bar? It  hardly moves in the middle though.

Any advice please?

Title: Re: Dyson v8
Post by: Madrat on December 21, 2017, 12:14:59 pm

Its under warranty, stop playing with it and get in touch with dyson.

Title: Re: Dyson v8
Post by: ElwoodP on December 21, 2017, 12:23:34 pm

Thanks Madrat, good advice, I'm certainly considering sending back to Dyson. I'm really checking 2 things before though.

1. Is the rubber strip meant to be like that?
2. Is there an easy fix, or has someone else experience with a similar problem? Maybe I have missed something simple that would make it silly to go through packing up the whole thing and sending it back to Dyson and all the hassle that comes with.

Title: Re: Dyson v8
Post by: MVacs on December 21, 2017, 12:57:30 pm

I'll have a look at mine at home this evening.

Title: Re: Dyson v8
Post by: ElwoodP on December 21, 2017, 03:49:04 pm

@MVacs Thanks  :thumbsup:

Title: Re: Dyson v8
Post by: MVacs on December 23, 2017, 04:45:22 pm

This is how mine looks, and that purple bar is supposed to flex in and out nice and easy.

[attachimg=1]

[attachimg=2]

Title: Re: Dyson v8
Post by: beko1987 on December 27, 2017, 09:30:28 am

Blimey look at the state of that!

Title: Re: Dyson v8
Post by: ElwoodP on January 02, 2018, 05:31:52 pm

Thanks MVacs. Useful to know its definitely not right. I'll contact Dyson.

Title: Re: Dyson v8
Post by: ElwoodP on March 01, 2018, 11:07:10 am

Update. Contacted Dyson who just sent a new head straight out to me. Then I fixed the old (with new found confidence that it didn't matter if I broke it), levered the whole purple rubber bit out so it was completely free and then  seated it back properly as it clearly wasn't before. Now I have 2 :)

Title: Re: Dyson v8
Post by: MVacs on March 01, 2018, 12:51:59 pm

Quote from: ElwoodP on March 01, 2018, 11:07:10 am

Now I have 2 :)

Good result!  ;)

Title: Re: Dyson v8
Post by: beko1987 on March 01, 2018, 01:38:03 pm

It's always easier to give it a go when you know it doesn't matter if it snaps! Nice one

Title: Re: Dyson v8
Post by: legallyblonde on September 26, 2018, 03:23:10 pm

help! the rubber purple bit of my Dyson V 8 - out of warranty- has popped out and the black bits that hold it in place won't go back into the red teeth bits ( sorry for lack of correct jargon).  I am out of warranty and it won't push about properly  any advice on how to get it back in would be really appreciated.