Dyson & Sebo Vacuum Cleaner Repair & Advice Forums

Dyson Advice => Vacuum and Appliance Chat => Topic started by: Kerry78 on March 20, 2016, 10:35:38 PM

Title: The Dyson 5 year guarantee
Post by: Kerry78 on March 20, 2016, 10:35:38 PM
Today I decided to take a plunder at registering my DC39  For fun on Dysons website. I found out it was a DC39 (2015) On the description the seller did say he only used it for 6 months

I proceeded to register it which went through looks like it registered To myself till 2021 I've asked Dyson to confirm this but I'm pretty happy if this machine Has the full warranty on it I've also asked what the warranty covers

Pretty happy 45 well spent considering it's 229 BNIB 😏

Title: Re: The Dyson 5 year guarantee
Post by: Madrat on March 20, 2016, 10:53:52 PM
Just like my DC33, but that only cost me 22 and I got a new motor, hose, wheels and seal out of dyson for that  :king:
Title: Re: The Dyson 5 year guarantee
Post by: Kerry78 on March 20, 2016, 11:04:47 PM
Just like my DC33, but that only cost me 22 and I got a new motor, hose, wheels and seal out of dyson for that  :king:

Do they ask for The old parts back? I'm missing quite alot of the tools
The turbine I'd love lol

My crevice brush is very worn and the canister is dull looking if I could get them exchanged be great LMAO 😂
Title: Re: The Dyson 5 year guarantee
Post by: Parwaz7862 on March 20, 2016, 11:08:49 PM
Dyson told me that tools aren't covered unless they are damaged sadly

And as for the bin I go a new one cos the bin seal was leaking lots of dirt and grit
and the cyclone seal was ttypically wearing out
Title: Re: The Dyson 5 year guarantee
Post by: Madrat on March 20, 2016, 11:25:13 PM
Tools are not covered unless faulty, can't see them replacing the bin because it's dull.  If you clean the bin and give it a polish it will look fine.
Title: Re: The Dyson 5 year guarantee
Post by: Kerry78 on March 21, 2016, 12:14:23 AM
Haha ok thanks guys was worth a ask at least if
Something electrical on it packs up guess I'm covered then  :))
Title: Re: The Dyson 5 year guarantee
Post by: Parwaz7862 on March 21, 2016, 12:18:50 AM
hehe np lol
Title: Re: The Dyson 5 year guarantee
Post by: Tonymini145 on March 22, 2016, 05:19:52 PM
Tools are not covered unless faulty, can't see them replacing the bin because it's dull.  If you clean the bin and give it a polish it will look fine.

Thin coat of baby oil  :thumbsup:
Title: Re: The Dyson 5 year guarantee
Post by: Tonymini145 on March 22, 2016, 05:22:16 PM
Haha ok thanks guys was worth a ask at least if
Something electrical on it packs up guess I'm covered then  :))

When I had my DC35 handheld before I upgraded to the DC44 digital slim

The electric brush bar started to smoke I phoned Dyson up and told them it was smoking and they sent out a new one FOC on guarantee and didn't want the other one back
Title: Re: The Dyson 5 year guarantee
Post by: Kerry78 on March 22, 2016, 07:41:42 PM
Dyson got back to me about the warranty cos the machine is a 2015
Machine it was bought around July that year and so the warranty is only
Available till 2020 but as I'm not the original owner with the receipt if it breaks
It will only get good will assistance...

I don't think it will fudge up I've got all you guys here to help me out if it does!

Title: Re: The Dyson 5 year guarantee
Post by: Kerry78 on March 22, 2016, 07:44:38 PM
Haha ok thanks guys was worth a ask at least if
Something electrical on it packs up guess I'm covered then  :))

When I had my DC35 handheld before I upgraded to the DC44 digital slim

The electric brush bar started to smoke I phoned Dyson up and told them it was smoking and they sent out a new one FOC on guarantee and didn't want the other one back

That's great thanks 😊