Dyson & Sebo Vacuum Cleaner Repair & Advice Forums

Dyson Models => Dyson DC14, DC17, DC27, DC28 and DC33 => Topic started by: tcatvac on December 11, 2011, 12:05:05 AM

Title: DC17 - Motor
Post by: tcatvac on December 11, 2011, 12:05:05 AM
Motor will not run in the upright position. With handle down, beater runs but with no suction. Switches are OK and no clogs. Any suggestions?
Tony
Title: Re: DC17 - Motor
Post by: Angus Black on December 12, 2011, 02:05:01 AM
Motor will not run in the upright position.

Hello Tony,

When you say the "motor" wont run in the upright position, do you mean the brush roll?
Title: Re: DC17 - Motor
Post by: tcatvac on December 12, 2011, 04:56:52 PM
I am speaking of the MAIN motor.
Title: Re: DC17 - Motor
Post by: Dyson Tech on December 14, 2011, 12:06:34 AM
The main motor cuts off when the machine is stood upright but works when it is reclined then?
Title: Re: DC17 - Motor
Post by: tcatvac on December 14, 2011, 12:11:05 AM
NO. MAIN MOTOR WILL NOT RUNAT ALL!
Title: Re: DC17 - Motor
Post by: Dyson Tech on December 14, 2011, 12:26:05 AM
Motor will not run in the upright position.

Your quote made it ambiguous. Now I understand.

OK, so the main motor is not running and you have tried the switches. Was there any bubbling, popping or strange smells? Or did it just not work one day?
Title: Re: DC17 - Motor
Post by: tcatvac on December 14, 2011, 12:35:56 AM
Just would not work one day when tried.
Switches are all okay.


Mod note: Edited to remove all caps "shouting" typeface
Title: Re: DC17 - Motor
Post by: Dyson Tech on December 14, 2011, 01:19:08 AM
The power cord must be OK as the secondary brush roll motor is running, you have tested the switches, and assuming there are no other reset buttons apart from the one on the brush-roll (The DC17 is not a UK model so I giving "acquired-by-reading" and generic upright Dyson advice here as opposed to specific "from DC17 experience" advice), we must suspect the motor.

My next job would be to strip it down and bench test the motor.

Any US readers that know better, do please chime in.
Title: Re: DC17 - Motor
Post by: rtgo3 on November 04, 2016, 02:25:42 AM
The dc17 has motor issues. My motor is shot.  Dyson sucks for the money!