Dyson & Sebo Vacuum Cleaner Repair & Advice Forums

Dyson Models => Dyson DC04 => Topic started by: daveb3650 on May 20, 2012, 05:20:20 PM

Title: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: daveb3650 on May 20, 2012, 05:20:20 PM
Hi... I had the bottom off the DC04 this morning so I could clead the roller.... when I put it back together all seems fine,,,that is til I move the foot control from laminate floor to carpet mode.......after a second or two its like something is rattling around......It's a helluva noise...... any ideas before it goes out of the window...

Thanks

Daveb3650
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: MV Claire on May 21, 2012, 04:07:49 PM
It sounds like you have trapped the belt on the soleplate or the clutch is faulty?
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: bluebumble485 on May 21, 2012, 08:00:47 PM
be very carefull doing this i mean it
run the dyson with the sole plate off then move the head down as mv says clutch or sole plate
stay with it you can do it
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: daveb3650 on May 21, 2012, 08:58:12 PM
Thanks for the reply....im having a look in ten mins....... it was working absolutely fine til i opened it to remove loads of tangled threads around roller......

Thx again...


Are there any videos to show the proper procedure ?
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: daveb3650 on May 21, 2012, 09:33:31 PM
Just had a look on Youtube...... it looks well within my capabilities...... fingers crossed eh!!
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: bluebumble485 on May 21, 2012, 11:35:58 PM
you will get a used clutch from mancheter vacs i am sure
i can do one in 15 mins the first one took one and a half hours 10 year ago
stay calm watch the video as yoi go jobs a gud un
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: daveb3650 on May 22, 2012, 12:00:47 AM
The vacuum works fine on laminate.......but its a horrible noise when I move the clutch,,,,, also if im using the extension hose then all is fine and it sucks like a good un'

There are new clutch's on ebay for under 16 inc delivery....

I'll try around...

Many Thanks to all

Dave
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: daveb3650 on May 22, 2012, 12:04:51 AM
Manchester Vacs - recon one for under a tenner inc delivery...looks like that where im heading...
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: daveb3650 on May 22, 2012, 10:16:15 PM
be very carefull doing this i mean it
run the dyson with the sole plate off then move the head down as mv says clutch or sole plate
stay with it you can do it


I did this........ no noise til i moved the handle from the upright position....then a bloody awful racket....
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: bluebumble485 on May 22, 2012, 11:09:48 PM
when the handle is in the upright position the clutch is not engaged
when you lean back the clutch cuts in change the clutch it all says its gone
wait to see if mv agree i am sure they will
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: daveb3650 on May 23, 2012, 12:10:24 AM
Thanks Bluebumble.... i've ordered some parts from MV..... with a bit luck this tip will get a proper hoover at the weekend,,,,i'll let you know how i've managed...

Thanks for your help -much appreciated,

Daveb3650
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: Dyson Tech on May 23, 2012, 05:11:52 PM
Yes, it sounds like the clutch to me as BB said above. The noise is a very loud ratchet type noise.
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: daveb3650 on May 23, 2012, 09:33:37 PM
That descibes the noise exactly....... Thx for your help..
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: daveb3650 on May 25, 2012, 11:46:12 PM
The parts we ordered on Tues night..... nowt here yet so nothing to report yet,,,,,,, im itching to get cracking tho


i'll update you tomorrow if they turn up....
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: Dyson Tech on May 27, 2012, 01:56:38 PM
The parts we ordered on Tues night..... nowt here yet so nothing to report yet,,,,,,, im itching to get cracking tho

Shop is closed Wednesday so they would have been mailed Thursday.
Title: Re: Dyson DC04 - Noise like something jammed when I change carpet mode
Post by: daveb3650 on May 27, 2012, 02:46:28 PM
I wasn't complaining about time on delivery...... The service was superb and the advice likewise.

I have nothing but praise for these peeps as they have helped me sort out my problem....

I watched a video on Youtube and then set about it......it was a doddle except for getting the yellow clutch cover off,,,that was a bit of a bas****...but I got there,,,,,,the new belt is obviously a lot tighter than the old one and it took a bit encouraging to come thru the baseplate gap..this I did with a normal cheap flat head screwdriver that I turned the head 90 degrees using a pair of pliers.....bobs yer uncle......
Mission accomplished....under half an hour......

Many Many Thanks to all on this forum who helped me complete this job and probably saved me a small fortune... :tiphat: