Hi all, I recently bought a DC39 Animal full size from Amazon and the on/off switch of the vacuum doesn't work. When I plugged it for the first time, the vacuum went on and when I tried to turn it off pushing the button, it didn't work. I just had to unplug it, so basically the on/off switch for the vacuum is the plug right now.
Sadly, there's no Dyson repair shop in my country (Panama) and the return to Amazon costs more than the vacuum itself. I was able to work it out with Amazon and got a full refund for the vacuum without sending it back so right now I'm looking on how to fix it.
I was able to get all the way to the motor and the hepa-filter but I wasn't able to go any further since the top where the switches are, won't come off so for that I would greatly appreciate any help that could guide me all the way to fixing this.