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Author Topic: Dyson Hot AM04 oscillation problem, superb service.  (Read 1712 times)

Offline Essjay

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Dyson Hot AM04 oscillation problem, superb service.
« on: April 07, 2015, 09:49:04 PM »
I bought my AM04 way back in 2011, and had the recall work done last March, which gave me another 2 year warranty.
In the last few weeks I've noticed the oscillating mechanism has intermittently been 'clicking' and not turning properly.
I phoned Dyson this morning, and they've agreed to replace my AM04 with a BRAND NEW AM05 with no charge.  :thumbsup:
To say I'm impressed is an understatement. What fantastic service from Dyson. I was possibly expecting to have to return the AM04 for repair, but this is exemplorary service indeed.

Thank you Dyson  :tiphat:

Online MVacs

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Re: Dyson Hot AM04 oscillation problem, superb service.
« Reply #1 on: April 07, 2015, 11:30:56 PM »
I have an AM04, and it has always gave out something akin to an asthmatic tepid wheeze. I am curious to know if the newer model is any better. Do please report back when you have tested the newer one as to if is any better.

Offline Essjay

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Re: Dyson Hot AM04 oscillation problem, superb service.
« Reply #2 on: April 08, 2015, 12:02:29 AM »
They've arranged delivery for Monday. Once I've tried it out I'll report back. :thumbsup:
Incidentally do you know what the diffences are between the 04 & 05 ?


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Re: Dyson Hot AM04 oscillation problem, superb service.
« Reply #3 on: April 08, 2015, 11:13:31 PM »
I am not sure to be honest. I was hoping you would tell me.  :chuckle:

Offline Essjay

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Re: Dyson Hot AM04 oscillation problem, superb service.
« Reply #4 on: April 13, 2015, 01:28:09 PM »
 My new AM05 arrived today. Visually I can find no difference between this and my original AM04.
The fan seems to throw out hot and cold air at quite a good lick, but then the AM04 that I had did so as well. It's no quieter than the original, and although not too loud on medium speeds, can get a lot louder at high speed.
The original was quite efficient at heating a medium sized room, and the AM05 is no exception.
I'm assuming the differences must be internal, and I've no idea what they are. The website is no help on the differences either.

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Re: Dyson Hot AM04 oscillation problem, superb service.
« Reply #5 on: April 13, 2015, 07:18:47 PM »
Mine doesn't seem to have much of an airflow, and it went in for the recall and came back the same. I also find it only heats small rooms OK, in a bigger room it doesn't even raise the temperature a degree or two. Maybe I need an AM05 too.  ;D

 

 

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