Hello, I am a new member from Melbourne Australia.
The rotating brush-gear (carpet-sweeper) on my Dyson DC 24 no longer rotates.
On searching the web I found your site and its helpful videos. I can work through that process - : clogged, power supply, or motor failure etc. However, all your videos show the assembly already removed and I'm not sure how this is done.
There is a single screw on the underside but after that?. I am loath to use any force since the materials are hard plastic and probably intolerant to force. Do I twist, pull or is there something else that I should do?