The World's #1 Vacuum Cleaner Advice, Repair, Discussion & Information Forum

Author Topic: Loss of suction on DC24 Ball  (Read 1488 times)

Offline paulD

  • Member
  • Posts: 3
Loss of suction on DC24 Ball
« on: October 06, 2016, 06:53:32 PM »
Our DC24 is working fine when brushing carpets and floors but it has lost all suction to the removable handle. The mechanism that seems to switch the power doesn't function properly. Any suggestions out there please?

Online Madrat

  • Member
  • Posts: 2765
  • Country: england
  • Gender: Male
Re: Loss of suction on DC24 Ball
« Reply #1 on: October 06, 2016, 08:00:34 PM »
Remove the centre screw from the wheel, remove wheel, clean and polish wheel and mounts. This should cure it.

Offline RustySkull

  • Member
  • Posts: 1519
  • Country: england
  • Gender: Male
  • Kirby, Royal and Sebo =)
    • RustySkull Productions YouTube
Re: Loss of suction on DC24 Ball
« Reply #2 on: October 06, 2016, 11:08:48 PM »
Clean it all, dirt build up causes all kinds of problems. Just like it would for you if you didn't wash.
If You Like Machines, Radios and Cars As Well As Vacuum Cleaners Then Check Out The Official RustySkull Productions YouTube!
>>>>>>RustySkull Productions YouTube!<<<<<< >>>>>Twitter<<<<<>>>>>BookFace<<<<<

Offline paulD

  • Member
  • Posts: 3
Re: Loss of suction on DC24 Ball
« Reply #3 on: October 07, 2016, 05:08:53 PM »
I appreciate the suggestions and I may be a bit stupid but this is a ball machine. "Remove centre screw from wheel"  ?  Er......what wheel?  Do you mean the ball or the twin rear wheels? 

The problem isn't dirt or dust.  It is with the mechanical linkage which engages or disengages when you move the machine to the upright position.

Online MVacs

  • Administrator
  • Member
  • *****
  • Posts: 4782
  • Country: gb
  • Gender: Male
    • Manchester Vacs -- The Independent Dyson Specialists
Re: Loss of suction on DC24 Ball
« Reply #4 on: October 07, 2016, 06:44:46 PM »
There is a wheel made of clear plastic that operates the changeover?

Offline paulD

  • Member
  • Posts: 3
Re: Loss of suction on DC24 Ball
« Reply #5 on: October 07, 2016, 07:04:26 PM »
Well it's not a wheel exactly.  It's a mainly circular clear plastic ring with a straight section coming off it that acts as a guide path for a grey plastic lever.  The lever is moving ok as far as I can see.

Online Parwaz7862

  • Member
  • Posts: 3197
  • Country: gb
  • Gender: Male
  • Dyson geek 😃
Re: Loss of suction on DC24 Ball
« Reply #6 on: October 07, 2016, 08:15:13 PM »
It may move okay but I have always found this method works;

1) Remove the screw and plastic pin from the clear plastic part
2) Remove the clear plastic part by easing it out the plastic grey finger out the iddle.
Give the clear part a thorough wash and/or wipe down, the groove where it slides is where the issue lies. Where the groove has an erected point is the part where the grey arm gets stuck. It would help to lubriucate that area and reassemble it to see if it works.
DC14s are tanks, just need a slightly longer motor life. Do plastic parts often break on DC14s? Nope. DC41- Sexy looking futuristic and powerful machine. Just needs a better designed cleaner head wheel and cyclone clip along with a dense metal rod in the chassis.

Offline floridaone

  • Member
  • Posts: 2
Re: Loss of suction on DC24 Ball
« Reply #7 on: December 12, 2016, 04:15:47 AM »
Remove the centre screw from the wheel, remove wheel, clean and polish wheel and mounts. This should cure it.

Offline floridaone

  • Member
  • Posts: 2
Re: Loss of suction on DC24 Ball
« Reply #8 on: December 12, 2016, 04:18:07 AM »
can you show the "wheel"?

Online Parwaz7862

  • Member
  • Posts: 3197
  • Country: gb
  • Gender: Male
  • Dyson geek 😃
Re: Loss of suction on DC24 Ball
« Reply #9 on: December 12, 2016, 12:57:35 PM »
Pretty sure he means that egg shaped wheel which is a clear plastic piece
DC14s are tanks, just need a slightly longer motor life. Do plastic parts often break on DC14s? Nope. DC41- Sexy looking futuristic and powerful machine. Just needs a better designed cleaner head wheel and cyclone clip along with a dense metal rod in the chassis.


 

 

Dyson Spare Parts

 

 

Sebo Vacuum Cleaners

 

 

Buy a Dyson DC04 Wand Handle

 

 

 

 

The Dyson Medic Blog

Dyson Spares, Parts, Advice   Follow us on Twitter

Manchester Vacson Google+

Manchester Vacs on Instagram