Our DC39 Animal cylinder cleaner made a funny noise last week and then abruptly stopped and started to smell like burning.
Luckily I registered it with Dyson, and was very pleased to note that we had about 3 months left before the 5 year warranty expired! It was picked up for repair last week and today I had a call from Dyson, saying unfortunately they couldn't repair it, but would be sending us the latest model to replace it.
So we are now expecting the Dyson Big Ball Animal to arrive tomorrow.
We looked after the old one and it has the filters washed every 2 weeks (I have 2 - one always washed and ready to use) and they always look really clogged - so must be living in the Country and having 2 cats that does it!
So when we bought it, we bought the car cleaning accessory pack - a load of extra tools and the mini turbine etc. Unless I'm mistaken, I understand that they have changed the tool fitting system again. So I found this link on the forum, that would indicate that they include an adapter with it. I guess I'll find out tomorrow when the new one arrives, but if not, is there an adapter to fit the older tools stated above with this new model?https://manchestervacs.co.uk/DysonForum/index.php/topic,2959.msg24322.html#msg24322