Hi, I have been googling and found this forum so here goes!
I have 2 dc16s that were working intermittently (few seconds running then stopping) I bought a non genuine battery to see if it would resurrect them. When I put the new battery in and put the vacuum on the charger the light went red and then flashing red. The vacuum was dead when I tried it, even with the old battery that was doing the 5 seconds thing! I tried the new battery in both machines and now both are totally dead. My question is, has the non genuine battery killed my dyson (x2) Has this happened to anyone else?
Thanks if you've managed to get this far 😀