I got a free Dc25 Animal. Filters dirty as always but suction is excellent. Cleaner head is basically spotless, works great.
Unfortunately it was free as the handle comes off when it shouldn't. When you use the cleaner to vacuum carpets it just slides off. I can't see anything broken there and can't find anything online about this problem. Probably cause I'm incompetent but I'm still trying to learn.
Does it mean that there's something broken on the body and it's unfixable?