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Author Topic: Miele  (Read 8127 times)

Offline Vacuum Cleaner House

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Miele
« on: November 27, 2010, 11:14:02 AM »
Here  in South Africa Dysons are a bit expensive when compared with  Premium Electrolux and hoover Vacuums . A dc14 Animal sells for R 5000.00 (South African Rand) About 420.00. There direct competition in SA is Miele which sells for around R3000.00 or 250.00.

I always used to respected Miele for there good build quality but was really surprised recently when A customer brought one in with a burnt out motor and I found out the motor was going to cost R 1200.00 ( 100.00) for a new one a dyson motor cost R600.00 ( 50.00)
What was really interesting is that the Miele uses the same motor as a Philips vacuum That costs a third of its price , so what are you paying for then ( The Bags )??????

So the miele costs about the same as a dc22 to buy but doesn't clean as well costs more to maintain ( bags ) and when it breaks costs a fortune to repair

Why on earth would you buy one ???? 
Owner of Vacuum Cleaner House, Full service vacuum shop in Cape Town South Africa

Offline MVacs

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Re: Miele
« Reply #1 on: November 27, 2010, 10:26:55 PM »
We have some Miele appliances at home and they have lasted for years.

Not the vacuums though obviously.  ;D

Offline Vacuum Cleaner House

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Re: Miele
« Reply #2 on: November 28, 2010, 09:24:46 AM »
I know of a builder who uses a 1992 model miele to clean up dust after his building work. never broken once he just comes in to buy bags (ALOT) I always used to think they were good machines but it seams they are going the cheap route with there current vacuums. This customer had a 1970 miele  vacuum before she bought this new one which packed in after only 2 years.
She now has  shiny Dyson  ;D
As for large appliances I like SMEG but you can buy a  Really nice  Mercedes for the same price as  a Stove! ( Guess what I did)  ;D 
Owner of Vacuum Cleaner House, Full service vacuum shop in Cape Town South Africa


Offline MVacs

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Re: Miele
« Reply #3 on: December 05, 2010, 11:08:39 PM »
We just had a Miele cylinder model in for a service. Actually, it seemed a very well engineered machine.

The bags were damn expensive though, and only genuine ones were available.

Offline catherine001

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Re: Miele
« Reply #4 on: January 21, 2011, 03:26:16 PM »
It is possible to get compatible bags for Miele vacuums

vacuumworld.co.uk/miele/vacuum-bags/

Offline SmartAlec

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Re: Miele
« Reply #5 on: February 07, 2011, 08:57:33 AM »
I used to be a big supporter of Miele vacuums here in Australia but over the last couple of years I have stopped recommending them. The problem is the cost of repairs after warranty runs out generally speaking they cost roughly triple the price of an electrolux or dyson to repair. The machines are very good quality but its a real gamble, if you get a faulty motor, circuit board or powered hose the repair will be over 80% of the price of a replacement.

Offline Vacuum Cleaner House

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Re: Miele
« Reply #6 on: February 07, 2011, 10:47:16 AM »
I found the same thing here. I recently qouted a customer more than she paid for her machine just to replace the power hose and power nozzle.
Must say that for what you pay the dysons are one of the most affordable machines to maintain
Owner of Vacuum Cleaner House, Full service vacuum shop in Cape Town South Africa

Offline Flexin

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Re: Miele
« Reply #7 on: July 18, 2012, 04:54:02 AM »
My in laws have one and it works great.  I'm not sure what they paid for it.  Most wouldn't know the price of repairs before buying an item.  Some might more now with the internet.  But even with the motor replacement it you are still cheaper then the Dyson.  For some that is enough.  Some will take the chance at it not breaking which will save them a lot of money.

People also don't always believe that a higher price tag means a better product.  If you don't try the a better product then you don' t know what your missing.

James


Offline Vacuum Cleaner House

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Re: Miele
« Reply #8 on: July 18, 2012, 08:29:05 AM »
Actually Not really.
I had a customer trade in his Miele s4 yesterday for a New dc42( dc40) He had bought the animal miele S4 and found that if he didn't change the bag ever week the machine began to stink, even with the charcoal filter. after 2 years he had spent the price of a New dyson on bags and charcoal filters.

If you add in the mandatory floor tool replacement( they break at least once a year), he was half way to being able to buy two dysons.

Then you add in factors like the miele looses suction as the bag fills you have to wonder why anyone would buy it.

My biggest problem with Miele is the price of the spares.

Take a look at their floor tool , simple plastic dome top cheap stamped base plate and some wheels that look like the come of cheep toys. Yet its costs 3 times the price of dysons floor tool which has about is comprised of at least 10 moulded parts meaning 10 massive moulds presses to make it , has proper chunky wheels Its all made out of expensive abs plastic which can take some serious knocks and you can easily get 8 years of heavy work out of it. 
Owner of Vacuum Cleaner House, Full service vacuum shop in Cape Town South Africa

Offline Cychronic

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Re: Miele
« Reply #9 on: August 26, 2012, 10:39:44 PM »
One of my previous cleaners was a Miele S5 (the Solution model with all the extra floor heads), and in general it was a pretty good cleaner. Mieles do tend to be rather more affordable in the UK though, and therefore one feels as though they are getting fairly decent value for money. I do not think for one minute they are worth the prices being charged in some other countries. In the USA and Australia especially they seem to be positioned as a niche "Euro" import, and you pay top dollar for those bragging rights.

Overall I liked it, very quiet with ridiculously strong suction power. But changing between three specialised floor heads for different surfaces was a pain, and mostly I just ended up using the standard combi head. Bags, filters and accessories are way overpriced too. Never had to repair mine but I shudder to think what that would cost. Miele UK do offer a fixed price repair service, but only if they deem the cleaner economical to repair, which given their high cost for parts would rule out anything except the most minor faults.

Having worked in electrical retail several years ago, I heard first-hand many a story of Miele washing machines needing repairs costing 400+ well before reaching anywhere near their promised 20 year lifespan, in fact often just outside of the guarantee period. They are great machines, but I wouldn't buy one unless they were offering the free 10 year warranty at the time. But that's neither here nor there, as I'm staunchly loyal to Bosch when it comes to white goods 8)

Cheers,

Kirk

Offline beko1987

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Re: Miele
« Reply #10 on: April 14, 2014, 11:37:53 AM »
I've refurbished a few Miele's before. They are quite nice machines to work on.

NEVER use pattern bags, they leak dust everywhere. Had a refurb once that had hair and fluff packed in the motor fans, sounded very ill. Was fine after a good clean

Here's one I did for resale

http://www.vacuumland.org/cgi-bin/TD/TD-VIEWTHREAD.cgi?23457

Made about 5 after new bags and filters, so not rushing to do it again!

Our main vac is an S5 that I picked up from freecycle. Breathed new life into that too:

http://www.detailingworld.co.uk/forum/showthread.php?t=274892
Collector and restorer of vintage vacuums, Dyson Appreciator! Come and see my blog, where I am uploading all my mountains of brochures, manuals and other vacuum cleaner paperwork, and also my youtube channel @beko1987!

Offline TimTx

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Re: Miele
« Reply #11 on: July 27, 2014, 06:58:49 PM »
Miele always grabs me with their incredible quality and excellence. Its sad when people have negative experiences with them but still Miele gives 5-7 years warranty which is more than enough. Miele canisters are the best solution for the whole house/car due to the many attachments.

Dyson vacs are very solid, cheaper and work just as great. You really have to research, because Dyson might perform better than Miele in your particular home.

Offline brett83

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Re: Miele
« Reply #12 on: October 17, 2014, 07:29:38 PM »
I have a Miele S718 cylinder in for repair and the motor is very noisy.  Sounds like it is on its way out.  I just found a price from part master for 172 plus a 28 day delay as they needed to order it.  Where can I find the equivalent Phillips motor ?  Or does anyone have a second hand motor available ?

Thanks
Brett

Offline beko1987

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Re: Miele
« Reply #13 on: October 17, 2014, 07:32:45 PM »
I've had some s5s in (2200w job), which have been used with no filters and filled the motor up with shit. Makes them sound awful.

Their quite strippable, bearings are repackable and they work well afterwards!

170! Screw that...
Collector and restorer of vintage vacuums, Dyson Appreciator! Come and see my blog, where I am uploading all my mountains of brochures, manuals and other vacuum cleaner paperwork, and also my youtube channel @beko1987!

Offline brett83

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Re: Miele
« Reply #14 on: October 18, 2014, 11:58:04 AM »
ila_rendered

Hi, Thanks,  Here is a picture of the motor.  Its seems to work fine but runs really really load and as you can see its in quite a state.

Where would I start in trying to restore this rather than spend 170 on a new one ?

Thanks

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