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Author Topic: DC-15 How to attach cleaning head?  (Read 2497 times)

Offline walt4ncsu

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DC-15 How to attach cleaning head?
« on: November 19, 2011, 05:02:27 AM »
We have a DC-15 All Floors which is about 5 years old.  A few weeks ago, I failed to click the stand into place such that, when I let go of the handle, it fell back in an open position - "butterflied" if you will.

Since this occurrence, I cannot for the life of me get the cleaning head to remain attached to the yoke assembly.  Looking at the parts diagram at http://ep.yimg.com/ca/I/carmensvacuum_2184_10335784, it seems that the connection is with two gimble clips and a spring.  With only the gimble clips, the cleaning head seems to "click" into place but will disengage after a few moments of use.

I have ordered what I think is the missing part -- a spring --  but again cannot reattach the cleaning head such that it will stay.  I'm not clear on exactly where the spring goes.

I don't think any parts are actually broken, but I don't suppose I can swear to that.  In any event, has anyone ever encountered and successfully repaired this problem? I would appreciate any ideas and/or pointers you can provide.

Offline Dyson Tech

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Re: DC-15 How to attach cleaning head?
« Reply #1 on: December 02, 2011, 01:36:43 PM »
I am not sure exactly which spring you refer to?

To attach the cleaning head from this position:



Put the smaller of the clips in first:




Manchester Vacs Dyson and Sebo Engineer
We expect that by seeking advice here, you are competent enough to be able to make any electrical installations safely and in a safe and legal manner in your jurisdiction. If you are in any doubt whatsoever, do consult an electrician. You accept/implement any advice you read at this site at your own risk. Dyson and Sebo Spares and Service

Offline Dyson Tech

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Re: DC-15 How to attach cleaning head?
« Reply #2 on: December 02, 2011, 01:37:33 PM »
Then the second, larger one locks under the smaller one as it is pushed home.



If I can explain further, do ask.  :thumbsup:
Manchester Vacs Dyson and Sebo Engineer
We expect that by seeking advice here, you are competent enough to be able to make any electrical installations safely and in a safe and legal manner in your jurisdiction. If you are in any doubt whatsoever, do consult an electrician. You accept/implement any advice you read at this site at your own risk. Dyson and Sebo Spares and Service

Offline walt4ncsu

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Re: DC-15 How to attach cleaning head?
« Reply #3 on: December 02, 2011, 07:44:14 PM »
Many thanks for the response.

If there is no spring involved in that mechanism, then that certainly explains why I can't figure out where it goes  ;)

With only the clips, though, the "fix" doesn't seem to hold.  I don't recall whether or not I tried playing with the order (smaller first) and will try that first chance I get. 

I guess that if that still fails to hold, then it means there must be some damage either to the clips themselves or spherical piece to which they attach.  No visible sign of damage, though....

I'll let you now.  Thanks again.

Offline walt4ncsu

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Re: DC-15 How to attach cleaning head?
« Reply #4 on: December 03, 2011, 03:47:58 AM »
Aha!  Closer examination reveals that there is damage to the small clip...  Picture is not that great, but I think you get the idea....

ila_rendered

Wow.  Can you believe I took this to a repair shop (Oreck, but said they fixed Dyson) who kept it for a week only to inform me that they had no idea as to how to fix it?  Then I became confused and convinced that a spring was involved.

I feel pretty stupid, having now paid in excess of $30 for parts I didn't need and far beyond that in headaches over a $2.49 clip!  Not only that, but I was seriously considering dumping the vacuum!  As a wise man once told me, the price of education is high....

Thanks for setting me straight.

Online MVacs

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Re: DC-15 How to attach cleaning head?
« Reply #5 on: December 03, 2011, 10:40:46 AM »
Maybe you can link the Oreck shop guys here so they might learn something.   :biglaugh:

Glad that we could help Walt.

BTW, Dont forget to vote in >>our poll<<. The DC15 doesn't even have a vote yet!  :o


 

 

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