I'm trying to sort out a DC01 for a couple that I look after as a carer.
The lady of the household told me that although the upright function of the cleaner was fine, but the tools connected to the 'wand' section wouldn't work. It was only after I'd stripped and cleaned the obvious parts that I noticed that the bottom end of the rigid tube that's attached to the wand handle and runs through the flexible pipe was sticking through the bottom of the rubber 'seal/stop. Therefore it was past the channel that is part of the suction process and in effect, blocking it.
When I mentioned this they then said that some pieces had been 'cannibalised' from another machine, but they couldn't remember which.
Can anybody tell me the length of the original and correct rigid pipe which will allow me to ascertain if I can cut a piece off the one they have, or another possible solution?