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Author Topic: DC41 gimbal lock arm spring, exploded diagram  (Read 4821 times)

Offline JerryD

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DC41 gimbal lock arm spring, exploded diagram
« on: June 11, 2012, 06:29:17 AM »
I bought a pair of DC41's 3 mo ago, and noticed one tipped over when using the hose with the machine upright. When I compared this to the machine that works correctly, I noticed that the arm in front of the ball which engages the carpet head in the upright position was stuck and would not come down, thus leaving the machine unstable. After jiggling the arm a bit, it became free, but it now won't stay up in the tilted vacuuming position.
I then took off the filter cover, and a spring fell out. Again comparing to the functional machine, it was clear that the spring holds the arm up when vacuuming.
I called customer service and brought the vac to the service center, but the man there is having a hard time understanding the lost function of the spring and the arm.
Does anyone have an exploded diagram which shows the position of the spring and gimbal lock arm?  It seems like the module containing the arm is secured by 3 screws on either side. I don't know how to remove the side of the ball that doesn't conceal the filter, otherwise I think I could access the location for the spring.  How does that side of the ball come off?

Offline Angus Black

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Re: DC41 gimbal lock arm spring, exploded diagram
« Reply #1 on: June 11, 2012, 02:16:42 PM »
I can help you with this, I had a blog post good to go on it so I will do it here as well.

You use a pair of long nose plyers to remove the glamour cap in the wheel , insert the long nose plyers into the holes in the glamour cap and turn it out, turn it anti clockwise.



You will then see this:



Then insert the plyers into the holes on either side of the plastic cap underneath and unscrew the wheel using the pliers.



Does that help?

Offline JerryD

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Re: DC41 gimbal lock arm spring, exploded diagram
« Reply #2 on: June 11, 2012, 02:35:18 PM »
Yes, thanks, but will I be able to access the spring location for the swivel lock arm if I remove the 6 screws that seem to hold that module in place?

Offline Angus Black

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Re: DC41 gimbal lock arm spring, exploded diagram
« Reply #3 on: June 11, 2012, 06:01:54 PM »
Can you upload a pic of the bit you mean please?

Offline JerryD

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Re: DC41 gimbal lock arm spring, exploded diagram
« Reply #4 on: June 12, 2012, 12:49:08 PM »
My repair man came through. I picked up the machine yesterday and it works fine. Thank you Angus for your input, but I won't need any further assistance.
I will remember this forum if I have any problems in the future.

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