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Author Topic: DC17 Will not lay down unless severely forced.  (Read 2468 times)

Offline Erdaram

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  • Posts: 7
DC17 Will not lay down unless severely forced.
« on: June 13, 2012, 09:23:24 AM »
Hi,
     Newbie here...
     I have DC17 on which the handle which will not lay down unless forced. Once it is down, if you reinstate it to the upright position, it once again will not lay down.  I have had the unit apart and back together and can't locate the cause of the issue.
Do any of you kind folks here have an advice for me? Thanks in advance!
Looking Forward, Eric

Offline Erdaram

  • Member
  • Posts: 7
Re: DC17 Will not lay down unless severely forced.
« Reply #1 on: June 13, 2012, 09:25:12 AM »
Hi,
     Newbie here...
     I have DC17 on which the handle which will not lay down unless forced. Once it is down, if you reinstate it to the upright position, it once again will not lay down.  I have had the unit apart and back together and can't locate the cause of the issue.
Do any of you kind folks here have an advice for me? Thanks in advance!
Looking Forward, Eric

I might add that this a an early DC17 purchased in the USA shortly after their introduction here.

Offline Erdaram

  • Member
  • Posts: 7
Re: DC17 Will not lay down unless severely forced.
« Reply #2 on: June 13, 2012, 09:27:25 AM »
Hi,
     Newbie here...
     I have DC17 on which the handle which will not lay down unless forced. Once it is down, if you reinstate it to the upright position, it once again will not lay down.  I have had the unit apart and back together and can't locate the cause of the issue.
Do any of you kind folks here have an advice for me? Thanks in advance!
Looking Forward, Eric

I might add that this a an early DC17 purchased in the USA shortly after their introduction here.

If someone can tell me where to look, I can provide the serial number however, upon a cursory examination, I was not able to locate it.

Offline Vacuum Cleaner House

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  • Posts: 276
  • Country: za
  • Gender: Male
Re: DC17 Will not lay down unless severely forced.
« Reply #3 on: June 14, 2012, 03:14:23 PM »
Although I am not to familiar with the dc17 having only worked on one before it does sound like you could have a issue with the cleaner head assembly, Can you take some detailed photo's of the head assembly and post them , especially from underneath and were it joins onto the main body
Owner of Vacuum Cleaner House, Full service vacuum shop in Cape Town South Africa

Offline Erdaram

  • Member
  • Posts: 7
Re: DC17 Will not lay down unless severely forced.
« Reply #4 on: June 15, 2012, 07:32:49 AM »
I will  post a series of photos.

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